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Altec Lansing Return Policy: Hassle-free Returns for Unopened Products

Altec Lansing is a renowned brand known for its high-quality audio products that provide a superior listening experience. Whether you're looking for speakers, headphones, or other audio accessories, Altec Lansing has got you covered. However, despite their commitment to excellence, there may be occasions when you need to return a product. In this article, we'll delve into Altec Lansing's return policy and answer the question: Can you return a product after opening the box?

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Written byDustin Collins
Published onJanuary 17, 2024

Altec Lansing Return Policy: Hassle-free Returns for Unopened Products

Altec Lansing is a renowned brand known for its high-quality audio products that provide a superior listening experience. Whether you're looking for speakers, headphones, or other audio accessories, Altec Lansing has got you covered. However, despite their commitment to excellence, there may be occasions when you need to return a product. In this article, we'll delve into Altec Lansing's return policy and answer the question: Can you return a product after opening the box?

Altec Lansing's Return Policy

Altec Lansing understands that sometimes things don't work out as expected, or you may have simply changed your mind. That's why they have implemented a hassle-free return policy to ensure customer satisfaction. You can return products purchased directly from Altec Lansing's official website within 30 days from the date of purchase.

To be eligible for a return, the product must be in its original packaging and condition. This means that to receive a full refund, Altec Lansing requires the product to be unopened and unused. It's important to note that if the product is not returned in its original condition, Altec Lansing reserves the right to apply a restocking fee or refuse the return altogether.

Opening the Box: Are You Still Eligible for a Return?

While Altec Lansing encourages customers to carefully consider their purchase prior to opening the packaging, they understand that sometimes it may be necessary to open the box to fully assess a product. In such cases, they make every effort to accommodate their customers.

If you have opened the box, but the product remains unused and in its original condition, Altec Lansing may still accept the return. However, it's crucial to understand that this is subject to their discretion, and they may apply a restocking fee in such cases.

To avoid any inconvenience, it's best to reach out to Altec Lansing's customer support team to discuss the specific circumstances regarding your return. They pride themselves on their excellent customer service and will be happy to guide you through the process.

How to Initiate a Return

To initiate a return with Altec Lansing, follow these simple steps:

  1. Contact Altec Lansing's customer support team via email or phone within 30 days of purchase.
  2. Provide them with the necessary information, including your order number, contact details, and the reason for the return.
  3. Await further instructions from the customer support team.
  4. Pack the product securely in its original packaging and send it back to Altec Lansing using a trackable shipping method.
  5. Once Altec Lansing receives the returned product and verifies its condition, they will process your refund.

Altec Lansing understands that sometimes we may change our minds or encounter issues with a product. That's why their return policy aims to provide a hassle-free experience for their customers. While it's preferable to return unopened products for a full refund, Altec Lansing may still accept returns for opened products in unused and original condition, at their discretion.

To learn more about Altec Lansing's return policy, visit their official website. Whether you're a long-time fan or a first-time customer, Altec Lansing is committed to ensuring your satisfaction with their exceptional audio products.

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