Scale customer reach and grow sales with AskHandle chatbot
Last updated: May 15, 2024

How to ensure AskHandle understands your webpage content?

This article outlines a three-step process to enhance the performance of AskHandle AI, when fine-tuning with webpage content. First, we address the potential issues when AskHandle scans webpages, which may include restrictions that hinder content access. Next, we offer a practical solution involving the manual transfer of webpage content to a document and uploading it to AskHandle for better understanding and response accuracy. Finally, we discuss testing AskHandle's comprehension post-upload and provide information on seeking further support if needed.

Step 1: Understanding the webpage fine-tuning.

When you insert a webpage URL to fine-tune AskHandle, AskHandle attempts to visit the URL, scan the page, and generate responses based on the webpage content. If AskHandle struggles to comprehend questions or fails to provide specific information from the webpage, it could be from the webpage's restrictions on crawling. This prevents AskHandle from accessing the necessary information to generate appropriate responses.

Step 2: Implementing a solution

To resolve this, you will need to manually bypass the crawling restrictions by following these steps:

  1. Copy the webpage content: Navigate to the webpage and select all the relevant content that your chatbot needs to understand.

  2. Paste into a document: Copy the content and paste it into a document format that the chatbot can access, such as PDF, DOCX, or TXT.

  3. Upload the document: Within the Command Center, locate the file section and upload the document you've created.

By uploading the content directly, you enable AskHandle to utilize the information effectively, thus improving its comprehension and response accuracy.

Step 3: Test the recognition

After uploading the document, test AskHandle to confirm that it can now provide specific and relevant information based on the content of the uploaded document. If the recognition and content generation is still not optimal, use AskHandle Document Cleaner to clean the data.


If you require further assistance or if the issue persists, please contact our support team ([email protected]) for additional help.

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