Account & Billing

How can I track my credit usage and consumption?

Updated October 7, 2026

The Usage section lets you monitor how credits are used across your AI agents and channels. You can track usage, understand where credits are being consumed, and review your available credits.

AskHandle uses a credit-based system. Different actions and capabilities can consume credits depending on how your AI agents are configured and used.

This section allows you to:

  • See your available credits
  • Track credit usage over time
  • Understand which channels and agents consume credits
  • View credit cost per node/action
  • Access billing and add more credits

How to access Usage

  1. Open Organizations.
  2. Select the organization you want to review.
  3. Under Manage workspace, open Usage.

Understanding Credits

  • Each action in your AI workflow consumes credits
  • Different nodes have different costs
  • Your subscription includes a set number of credits
  • Additional credits or overage may be available depending on your plan and account settings

Available credits

At the top of the Usage page, you can review your current available credit balance and, when available for your account, options to add more credits or change your plan.


Credit Usage Overview

Credit Usage Trend

  • Displays how many credits are used daily

Credits by Channel

Shows how credits are distributed across:

  • API
  • Widget
  • Chat Portal
  • WhatsApp
  • Test Chat
  • Reports

Usage by AI Agent

This table shows:

  • AI agent name
  • Number of conversations
  • Total messages
  • Credits consumed

Detailed Credit Usage

Click “Full credit usage breakdown” to see:

  • Credit cost per node/action

Billing & Credit History

View:

  • Billing history
  • Credit purchases or auto-refills

Adding more credits

If your account supports additional credits or overage, the available option will appear from the Usage or Billing area.

You can also change your subscription plan if you need a larger monthly credit allocation.


Tips for managing usage

  • Monitor usage regularly
  • Identify high-usage agents
  • Review node costs
  • Use reports to track trends

Use the Usage page regularly to understand where credits are going, especially after enabling new channels, nodes, or skills that may change consumption.