Composable nodes for intent routing, grounded retrieval, and structured capture that connect into workflows matching the way your business actually runs.
Routing
Router
One-time intent routing
Dispatcher
Continuous intent routing
AI
AI Answer
Document Search
Data Search
Live Web Search
Question Flow
Flow control
Human Handoff
Pause AI and create a ticket for a human agent
More nodes coming · Mix and match in the workflow editor
All nodes
Select a node to see its mechanics, supported sources, best-fit use cases, and what to avoid.
One-time intent routing
routerA first-message orchestrator: The system looks at the user’s initial message, identifies what they need, and routes them to the right node or flow. Once routed, the conversation stays in that flow. If the system isn’t confident about the user’s intent, it automatically sends them to a predefined fallback path.
Core mechanics
Best for
First-message triage: sales vs support vs billing; product line A vs B; self-serve vs escalation lane.
Anti-pattern
Intent changes every route → choose Dispatcher for ongoing control.
Common use cases
Nodes compose into reusable workflow patterns. Here are three common ones — you can mix and match to match your use case.
The Dispatcher classifies each incoming message and routes it to the right node. Policy questions go to Document Search; pricing or catalog lookups go to Data Search; casual conversation goes to AI Answer.
The Router reads the first message and picks a path. Sales inquiries enter a structured Question Flow for lead capture; support questions go to Document Search; everything else gets AI Answer response.
The Dispatcher routes each question to the best source. Public or time-sensitive questions go to Live Web Search; product and pricing queries hit Data Search; internal documentation goes to a dedicated Document Search node.
Human-in-the-loop capability
Human Handoff extends your AI agent with human expertise: when a conversation benefits from deeper context or action beyond the AI’s scope, it smoothly brings in a human agent without breaking the flow. It integrates with HubSpot, Intercom, webhooks, and native WhatsApp or Meta handoff, then hands control back to AI when ready.
Seamlessly involve a human agent when needed.
Under the hood
The design decisions that make workflow-based agents more reliable and predictable than prompt-chained alternatives.
Agents run on modular workflows, not fragile prompt chains. Each message activates only required nodes, keeping the experience fast, predictable, and easy to expand across support, sales, booking, onboarding, and more.
Document and Data Search nodes retrieve the right information before a response is generated. This keeps answers grounded in your actual business context instead of relying on guesses, generic replies, or outdated prompt instructions.
Question Flow stores key customer details as separate fields, such as name, budget, service need, or timeline. Each field can be validated and updated independently, so one correction never disrupts the full conversation.
Intent is classified on every message, not just at the start of the conversation. When a customer’s goal changes, the active workflow adapts in real time without rigid menus, manual rules, or extra routing logic.
Why it works
Every node is designed for a specific job, so your workflows stay accurate, structured, and reliable in production.
Documents and structured data are handled differently, ensuring every query returns precise, reliable results.
Every response is anchored to real data retrieved in real time, keeping outputs aligned with your sources.
Values like prices, IDs, and records are pulled directly from source fields—never guessed or reformatted.
Each message is automatically routed to the right node, adapting instantly as user intent evolves.
Workflows are built on controlled retrieval and structured outputs, so behavior stays consistent across every interaction.
Capture exactly what you need, from bookings to onboarding, using structured flows you can act on immediately.
How it works
No infrastructure to manage, no prompt frameworks to learn. Just connect, build, and deploy.
Upload documents, spreadsheets, or any other knowledge. Your content becomes the retrieval layer that grounds every answer.
Connect nodes together in the visual workflow editor. Each node has a single, clear job — no prompt engineering required.
Go live on web messenger, a shareable chat page, WhatsApp, or API in minutes. Your agent handles conversations immediately.
Ready to build?
Every node you need is waiting in the workflow editor. Start free and build you first AI agent in minutes.