Stride Rite Return Policy: Hassle-Free Returns for Ultimate Customer Satisfaction
Stride Rite, a leading footwear brand specializing in children's shoes, prioritizes customer satisfaction with a friendly return policy. They are dedicated to providing quality footwear and an easy return process, ensuring an exceptional shopping experience.
Regular Return Policy
Stride Rite allows customers to return unworn merchandise within 45 days of purchase for a full refund or exchange. This policy applies to both in-store and online purchases. To qualify for a return or exchange, items must be in their original condition, with all tags attached, and accompanied by the original sales receipt or packing slip.
Refunds will be credited back through the original payment method. For exchanges, customers can swap an item for a different size, color, or style, subject to availability.
Note that refunds for online purchases cannot be processed in-store and vice versa. It is important to follow the appropriate return method for each type of purchase.
Holiday Return Policy
During the holiday season, Stride Rite offers an extended return period for purchases made between November 1 and December 25. Items bought during this time can be returned or exchanged until January 10 of the following year. This policy ensures that gift recipients have enough time to try on their new shoes and make any necessary adjustments.
Contacting Customer Service
If you have questions or need assistance with returns, Stride Rite offers reliable customer support. You can reach their customer service team through the following channels:
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Email: For inquiries, contact Stride Rite's customer support at [email protected]. The team strives to respond promptly to all customer queries.
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Phone: To speak directly with a representative, call Stride Rite's toll-free number: 1-800-299-6575. Customer support is available Monday to Friday from 8:00 am to 6:00 pm (EST).
For detailed information about Stride Rite's return policy and any updates, visit their website at www.striderite.com. The site contains comprehensive details about their return process and a wide selection of shoes for children.
Stride Rite's return policy is designed to maximize customer satisfaction. With 45 days for regular returns or exchanges and an extended holiday return period, Stride Rite ensures a pleasant shopping experience for quality children's footwear.
