North Sails Return Policy

Making a purchase is exciting, but sometimes returns or exchanges are necessary. Knowing the return policy of North Sails can help smooth the process.

Returning or Exchanging Products

What should you know about returning or exchanging products at North Sails? They offer a simple return and exchange policy. Customers can return or exchange items within 30 days of purchase. The products must be in their original condition, with all tags and labels attached.

Online Returns

How can you return items purchased online? The process is user-friendly. Visit the North Sails website and go to the 'Returns' section for step-by-step instructions. Please note that customers must pay for return shipping, unless the return is due to an error by North Sails.

In-Store Returns

What if you prefer in-store shopping? North Sails accepts returns and exchanges at their physical locations. Bring the item and the original purchase receipt. The staff will assist you with the return or exchange process.

Special Holiday Return Policy

What is the holiday return policy? During the holiday season, North Sails extends the return window. Purchases made between November 1st and December 31st can be returned or exchanged until January 15th of the following year. The items must remain in their original condition, with all tags and labels intact.

Knowing the return policy is important when making purchases. North Sails offers a customer-friendly approach for returns and exchanges, making the process easy for online and in-store shoppers.