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How to Contact Sugar River Bank Customer Service

Customer service is an essential aspect of any banking institution, and Sugar River Bank prides itself on providing unparalleled customer support. If you have any queries or concerns regarding your account, banking services, or any other related matter, there are several convenient ways to get in touch with Sugar River Bank's customer service representatives.

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Written byDavid Thompson
Published onSeptember 18, 2023

How to Contact Sugar River Bank Customer Service

Customer service is an essential aspect of any banking institution, and Sugar River Bank prides itself on providing unparalleled customer support. If you have any queries or concerns regarding your account, banking services, or any other related matter, there are several convenient ways to get in touch with Sugar River Bank's customer service representatives.

Contacting Sugar River Bank Customer Service

1. Phone Call

One of the most effective ways to contact Sugar River Bank's customer service is by making a phone call. By speaking directly with a customer service representative, you can address your concerns promptly and receive immediate assistance. To reach Sugar River Bank's customer service, simply dial their customer care phone number: 1-800-562-3145. Their customer care service is available from Monday to Thursday between 9:00 AM and 5:00 PM, and on Fridays between 9:00 AM and 6:00 PM.

2. Online Inquiry Form

If you prefer a written communication method, Sugar River Bank provides an online inquiry form on their official website. By visiting the "Contact Us" page at https://www.sugarriverbank.com/about/contact-us, you can fill out the form with your contact details, including your email address and phone number, along with your message. Once you submit the form, a customer service representative will review your inquiry and respond to you promptly.

3. Live Chat

For immediate assistance and real-time interaction, Sugar River Bank offers a live chat feature on their official website. By accessing the live chat option, you can have a secure and confidential conversation with a customer service representative. This is a convenient way to get quick answers to any questions or concerns you may have about your account or banking services. To access the live chat, visit https://www.sugarriverbank.com/e-banking/mobile-banking and look for the live chat icon on the bottom right corner of the page.

4. Social Media

Sugar River Bank is active on social media platforms, including Facebook. You can connect with them on Facebook at https://www.facebook.com/sugarriverbank. Although social media platforms may not provide immediate responses to specific account-related queries, this can be a useful platform to stay updated on the latest news, upcoming events, and general information about the bank. In some cases, customer service representatives may also respond to inquiries made through social media platforms.

5. In-Person Visit

If you prefer face-to-face interactions, Sugar River Bank encourages you to visit one of their branches. Sugar River Bank has multiple locations, and you can find the nearest one to you on their website at https://www.branchspot.com/sugar-river-bank/. By visiting a branch, you can speak to a customer service representative directly and receive personalized assistance with your banking needs.

Conclusion

When it comes to contacting Sugar River Bank's customer service, there are several options available to ensure that you receive the support you require. Whether you choose to make a phone call, utilize the online inquiry form, engage in live chat, connect through social media, or visit a branch in person, Sugar River Bank's dedicated customer service team is committed to addressing your queries and providing excellent support.

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