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How to Contact Redwood Capital Bank Customer Service

September 20, 2025Alicia Gopin3 min read

How to Contact Redwood Capital Bank Customer Service

Redwood Capital Bank serves the Humboldt County community in California. If you have any questions or concerns about their services, you can easily contact their customer service team. This article provides information on how to reach Redwood Capital Bank's customer service through various channels.

Phone Support

To connect with Redwood Capital Bank's customer service directly, call 707-444-9888. A customer service representative is available to assist you with inquiries related to general banking information, account issues, and product questions.

Email Support

For written communication, you can email Redwood Capital Bank's customer service team at mortgages@rdwo.com. They will strive to respond to your inquiry promptly. Avoid sending any confidential or sensitive information through unencrypted email.

Text Banking

Redwood Capital Bank offers a text banking service for convenient access to your accounts. Text one of the banking commands to 79680 to receive a text response. This service allows you to:

  • View account balances
  • Monitor account activity
  • Transfer funds between accounts
  • Locate branches and ATMs

Text banking is a fast way to access your banking information on the go.

In-Person Support

If you prefer face-to-face assistance, visit one of Redwood Capital Bank's branches in Humboldt County. Their locations include:

  1. Eureka Downtown Branch

    • Address: 402 G Street, Eureka, CA 95501
    • Phone: 707-444-9800
  2. Arcata Branch

    • Address: 1385 9th Street, Arcata, CA 95521
    • Phone: 707-822-3990
  3. Humboldt Hill Branch

    • Address: 801 Myrtle Avenue, Eureka, CA 95503
    • Phone: 707-444-9888
  4. Henderson Center Branch

    • Address: 2816 F Street, Eureka, CA 95501
    • Phone: 707-444-9888

The staff at these branches are ready to assist you with any banking-related needs.

Online Support

Redwood Capital Bank offers online support through their website. Visit www.redwoodcapitalbank.com for a variety of resources and information. The website features a comprehensive FAQ section that addresses common questions, allowing you to find solutions before reaching out to customer service.

Additionally, you can use the online contact form on their “Contact” page to submit inquiries or feedback. A customer service representative will respond to your message promptly.