How to Contact PrimeSouth Bank Customer Service

If you need to get in touch with PrimeSouth Bank's customer service, there are several options available to you. PrimeSouth Bank is committed to providing excellent customer service and offers various channels for customers to reach out for assistance. Whether you have a question, need support, or want to provide feedback, the bank's customer service team is ready to help. In this article, we will explore different ways to contact PrimeSouth Bank's customer service.

Contacting PrimeSouth Bank Customer Service

1. Phone Call

One of the most direct ways to contact PrimeSouth Bank's customer service is by phone. You can reach their customer service team by dialing 1-855-320-0257. The customer service representatives are available to assist you with a wide range of inquiries, including account-related questions, banking services, loans, mortgages, and more. Please note that customer service may not be available on major Federal holidays, so plan your call accordingly.

2. Secure Message

If you prefer written communication, you can send PrimeSouth Bank a secure message through their official website. Visit https://www.primesouth.com/about-us/contact-us to access the secure messaging service. When using this method, remember not to include sensitive information such as complete account or card numbers. The secure messaging system is a convenient way to communicate with the bank while keeping your information confidential.

3. Online Resources

PrimeSouth Bank provides an online contact form on their website, where you can submit your inquiries and receive a prompt response. The contact form can be found at https://www.primesouth.com/about-us/contact-us. Simply fill out the required fields, including your name, email address, phone number, and the nature of your inquiry. Make sure to provide accurate contact information so that the bank can reach out to you.

4. Social Media

PrimeSouth Bank maintains an active presence on social media platforms such as LinkedIn and Instagram. You can connect with them through these channels to ask questions, share feedback, or seek assistance. The bank's social media team is responsive and will address your concerns in a timely manner. To find PrimeSouth Bank's official social media accounts, look for links on their website or search for "PrimeSouth Bank" on your preferred social media platform.

5. Branch Visit

If you prefer face-to-face interaction, you can visit one of the four PrimeSouth Bank branches. These branches are located in various locations, and you can find their exact addresses and operating hours on the bank's official website at https://www.primesouth.com/. Visiting a branch allows you to speak directly with a representative and receive personalized assistance for your banking needs.

It is important to note that PrimeSouth Bank is committed to protecting its customers from fraud and email phishing scams. They will never contact you via email to request personal information. Therefore, if you receive any suspicious emails claiming to be from PrimeSouth Bank, it is advisable to contact their customer service immediately to report the incident.

PrimeSouth Bank offers multiple avenues for customers to contact their customer service team. Whether you prefer phone communication, secure messaging, online forms, or even social media engagement, the bank provides various channels to suit your preference. Additionally, visiting one of the branch locations is a great option for those who prefer face-to-face assistance. Whatever method you choose, rest assured that PrimeSouth Bank's dedicated customer service team is ready to assist you with any inquiries or issues you may have.