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How to Contact North Fork Bank Customer Service

September 25, 2025Emily Henderson3 min read

How to Contact North Fork Bank Customer Service

North Fork Bank, now known as Capital One Bank, offers various ways to reach customer service. Below are the options available to assist customers in getting the help they need.

1. Phone Numbers

To contact personal banking customer service, call 1-888-810-4013. Customer service hours are Monday to Friday, 8 AM to 8 PM, and Saturday and Sunday, 8 AM to 2 PM. For credit card inquiries, you can reach a Capital One representative at 1-800-955-7070.

2. Online Contact

You can also contact North Fork Bank online. Visit their official website at http://www.barnesandnobleinc.com and navigate to the "Contact Us" section. Fill out the form with your query, and a customer service representative will respond via email.

3. Branch Visits

For face-to-face assistance, you can visit a North Fork Bank branch. The specific branch information may not be readily available, so check BBB.org for contact details, including the address at 275 Broadhollow Road, Melville, NY 11747. It’s a good idea to call the customer service line to find the nearest branch.

4. Other Resources

North Fork Bank may provide additional resources for customer support. For more specific inquiries, you can explore their help section at https://www.intrustbank.com/help. This section often includes frequently asked questions and options to reach out to customer support.

If you need to contact North Fork Bank customer service, try the options listed above for the most effective results.