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How to Contact New Mexico Bank & Trust, a Division of HTLF Bank Customer Service

New Mexico Bank & Trust, a division of HTLF Bank, is focused on delivering excellent customer service. Whether you have banking inquiries or need to resolve concerns, the bank is ready to assist you. This article provides the necessary information to connect with the customer service team at New Mexico Bank & Trust.

Written by

Alicia Gopin

Published onSeptember 5, 2024

RSS Blog

How to Contact New Mexico Bank & Trust, a Division of HTLF Bank Customer Service

Contact Options

New Mexico Bank & Trust provides several ways to communicate with their customer service team. You can reach out to the bank through the following options:

Phone: Contact the customer service team by phone during operating hours. They are available Monday to Friday from 6:00 a.m. MT to 8:00 p.m. MT and Saturday from 7:00 a.m. MT to 4:00 p.m. MT. For local calls, dial 505-830-8102, and for toll-free calls, dial 877-280-1856.
Online: Visit the New Mexico Bank & Trust website and navigate to the "Contact Us" page. Here, you can fill out a form with your inquiry. The customer service team will respond promptly.
Banking Center Locations: If you prefer in-person assistance, New Mexico Bank & Trust has banking centers across the state. Visit a center to speak directly with a representative. To find the nearest location, check the Locations page on the bank's website.
Online and Telephone Banking: For general banking queries or transaction assistance, New Mexico Bank & Trust offers online and telephone banking services. These services are available outside of normal operating hours, allowing you to manage accounts and perform transactions digitally.
Night Drop Service: For after-hours banking needs, New Mexico Bank & Trust has a night drop service. This allows you to deposit checks and complete transactions when the centers are closed. Note that availability may vary at the Jefferson Banking Center due to mechanical issues. Customers are encouraged to use the Fourth Street Banking Center instead.
Resource Center: Access the Resource Center on the bank's website for frequently asked questions. Here, you can find information about business banking and schedule one-on-one training appointments.

Why Choose New Mexico Bank & Trust?

What makes New Mexico Bank & Trust a preferred choice for customers? Here are a few reasons:

Community Banking Values: The bank prioritizes community banking and understands the specific needs of local customers. They offer personalized services tailored to those needs.
Parent Company Support: New Mexico Bank & Trust benefits from the backing of HTLF, a multi-billion-dollar financial services organization known for its commitment to community banking.
Robust Product Offerings: The bank provides a comprehensive range of banking products suitable for personal and business needs, ensuring reliable and innovative solutions.
High-Touch Service: Committed to excellent customer service, the bank provides personalized attention. Their customer service team is available to answer questions and provide support.

New Mexico Bank & Trust offers various options to contact their customer service team. With flexible communication methods including phone, online, and in-person visits, they strive to meet your banking needs. Their strong commitment to customer satisfaction, supported by HTLF Bank, makes them a great choice for your banking needs.

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