How to Contact Hills Bank and Trust Company Customer Service

Hills Bank and Trust Company provides multiple channels for customer support. You can reach out via phone, email, mail, or direct chat. Below are the ways to contact their customer service team.

Phone Support

Calling the Customer Contact Center is a convenient option. Representatives are available Monday through Friday from 7 a.m. to 6 p.m., and on Saturdays from 8 a.m. to noon. The toll-free phone number is 1-800-445-5725.

Email Support

For email inquiries, you can reach Hills Bank's customer service team by sending a message to customerservice@hillsbank.com. Describe your query or concern, and a representative will reply promptly.

Mailing Address

If you prefer traditional mail, you can write to:

Hills Bank and Trust Company
Attn: Customer Service
PO Box 160
Hills, IA 52235

For mail teller services, address your correspondence to Hills Bank and Trust Company, Attn: Mail Teller, at the same address.

Direct Chat

You can use the direct chat feature on the Hills Bank website for real-time assistance. Visit the Contact Us page to access this feature and chat with a customer service representative.

Online and Mobile Banking Support

For questions about online and mobile banking, comprehensive information is available on the Hills Bank website. If you need assistance, the customer service team can guide you. To enroll in online banking or seek help, visit the Hills Bank Online page on their website.