How to Contact First Premier Bank and Premier Bankcard Customer Service

Need to reach First Premier Bank and Premier Bankcard customer service? This article outlines how you can successfully connect with their support team.

Contacting First Premier Bank and Premier Bankcard Customer Service

First Premier Bank and Premier Bankcard offer several straightforward methods for contacting their customer service. You can choose between phone support, online resources, email, or traditional mail.

Phone Support

To speak directly with a customer service representative, call 1-800-987-5521. Phone support is available Monday to Friday from 7:00 am to 9:00 pm CT and Saturday from 8:00 am to 4:30 pm CT. The staff is trained to help with any inquiries or concerns.

Online Support

For online assistance, visit the official First Premier Bank and Premier Bankcard websites, where you will find comprehensive resources. The First Premier Bankcard website features a "Contact Us" page with various options for reaching their customer service. It also includes a live chat feature for real-time communication with a representative.

Email Support

You can also reach customer service via email. While specific addresses may vary, there is usually a general inquiry email available. This method is useful for detailed issues. Include all relevant details, such as your account number, to help speed up the response time. Expect a reply within a few business days.

Postal Mail Support

If you prefer to use traditional mail, you can send your inquiries to First Premier Bank, PO Box 5529, Sioux Falls, SD 57117-5529. Although this method may take longer, it is suitable for formal correspondence.

Make sure to share all relevant details when contacting First Premier Bank and Premier Bankcard customer service. This helps ensure a prompt and accurate response. Whether you need assistance with your account or want to report a lost or stolen card, their representatives are ready to assist you.

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