How to Contact Depop Customer Service?

If you're a Depop user needing assistance, knowing how to contact their customer service team can save you time and hassle. This guide provides clear steps and details for reaching out effectively.

Is There a Phone Number for Depop Customer Service?

Depop does not prominently list a dedicated customer service phone number for general inquiries. Most communication is handled through their online support system or email. The company prefers digital communication to manage the high volume of queries. While some users have found third-party numbers claiming to be Depop support, these are unofficial and should be approached with caution. For safety and efficiency, it’s best to stick with official channels.

How to Contact Depop via the Help Center?

The primary method to get assistance from Depop is through their Help Center, accessible directly from the app or website. Here’s how: 1. Log in to your Depop account.
2. Open the app or visit the official Depop website.
3. Navigate to the "Help" or "Support" section, usually found in the account menu or footer.
4. Browse through common topics or search for specific issues.
5. If your problem isn’t addressed, select the option to contact support directly.

The Help Center offers solutions for common problems such as account issues, payment problems, purchasing disputes, and reporting suspicious activity.

How to Contact Depop via Email?

If you cannot find solutions through the Help Center, you can contact Depop via email. The official support email address is [email protected]. When reaching out, include concise details about your issue:

Your full name and account information
The nature of your problem
Any relevant screenshots or error messages

This helps the support team respond efficiently. Expect a response within a few days, depending on the volume of inquiries.

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