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How to Contact County Bank Delaware Customer Service

County Bank Delaware is a trusted financial institution that provides a range of services to the southern Delaware community. Whether you have questions, need assistance, or simply want to provide feedback, contacting County Bank's customer service is easy and efficient. In this article, we will guide you on how to get in touch with their customer service team.

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Written byAria Singh
Published onSeptember 17, 2023

How to Contact County Bank Delaware Customer Service

County Bank Delaware is a trusted financial institution that provides a range of services to the southern Delaware community. Whether you have questions, need assistance, or simply want to provide feedback, contacting County Bank's customer service is easy and efficient. In this article, we will guide you on how to get in touch with their customer service team.

Methods to Contact Customer Service

County Bank Delaware offers multiple channels to reach their friendly and knowledgeable customer service representatives. Choose the option that suits you best:

  1. Phone: County Bank provides a dedicated customer service line that is available during regular business hours. To speak directly with a representative, call 302-226-9523. Alternatively, you can reach their toll-free number at 1-877-226-9800 for any inquiries, concerns, or general assistance.

  2. Email: If you prefer to communicate in writing, you can send an email to their customer support team. Direct your inquiries or requests to [email protected]. Please allow a reasonable amount of time for a response, as emails are typically answered within one to two business days.

  3. In-Person: For a more personal touch, you have the option to visit one of County Bank Delaware's physical branch locations. Their friendly staff will be delighted to assist you and address any concerns or questions you may have. To find the nearest branch to your location, visit their website's Location & Hours page.

  4. Online: County Bank Delaware's official website features a convenient contact form. By visiting their Contact Us webpage, you can fill out the form with your personal information, questions, or feedback. Submit the form, and their customer service team will promptly respond to your request.

Business Hours and Availability

County Bank Delaware's customer service is dedicated to providing prompt assistance to their valued customers. Here are important details regarding their availability:

  • Phone Support: Customer service representatives are available to assist you by phone during regular business hours, which are Monday to Thursday from 9:00 am to 4:00 pm, and Friday from 9:00 am to 6:00 pm.

  • In-Person Support: The bank's physical branches operate during regular business hours. If you prefer face-to-face communication, you can visit any of their branch locations during their working hours. To ensure you receive their undivided attention, it is advisable to call ahead to schedule an appointment.

  • Email Support: While emails are typically answered within one to two business days, County Bank Delaware encourages customers to call their customer service line for urgent matters or situations that require immediate attention.

Please note that County Bank Delaware observes certain holidays and may have adjusted business hours during those periods. It is always recommended to contact their customer service beforehand if you plan to visit a branch during a holiday or outside their regular business hours.

Outstanding Customer Service

County Bank Delaware takes pride in delivering exceptional customer service, and their dedicated team is committed to assisting you with any inquiries or concerns you may have. Whether you have questions regarding their products and services, need assistance with online banking, or want to provide feedback, reaching out to their customer service team will ensure a swift resolution to your needs.

Remember, County Bank Delaware is here to serve you. Their knowledgeable and friendly customer service representatives are ready to assist you through various channels, including phone, email, in-person visits, and online contact forms. Choose the method that suits you best and experience the outstanding customer service for which County Bank Delaware is known.

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