How to Contact Cloudflare Customer Support

Need assistance with Cloudflare services? Here are several methods to contact Cloudflare customer support.

1. Contact Support via Cloudflare Dashboard

The Cloudflare dashboard allows you to reach their support team easily. Follow these steps to initiate a support request:

Log into your Cloudflare account.
Click Support in the upper right corner, then select Contact Support.
Find the Emergency Phone Support Hotline on the right-hand panel.
Click Get a single-use token to authenticate.
A pop-up will show the token code.

You can directly communicate with Cloudflare's support team for prompt assistance.

2. Submit a Request via Cloudflare Help Center

For non-urgent issues, submit a support request through the Cloudflare Help Center. This lets you provide detailed information about your problem. Here's how to submit a request:

Visit the Cloudflare Help Center.
Include detailed information, such as steps to reproduce, error messages, screenshots, URLs, and timestamps.
Assign the appropriate Request Priority.
Specify any Domain(s) associated with your account if applicable.

The support team will review your request based on the assigned priority.

3. Enterprise Plan Contact

Are you a Cloudflare Enterprise customer? You have access to specialized support. Follow these steps to contact Enterprise Plan support:

Visit the Enterprise Plan Contact page on Cloudflare's website.
Call +1 (650) 319 8930 to speak with an expert about your Enterprise Plan.
Submitting the contact form means you will receive information from Cloudflare regarding their products and offers.

Cloudflare values your privacy and does not sell your data to third parties.

4. Cloudflare Community

The Cloudflare Community is a space for users to interact with other Cloudflare customers and experts. While it doesn't offer direct support, posting questions can lead to valuable insights from experienced users and Cloudflare staff.

Cloudflare customer support is ready to assist you with any issues. Whether you contact them through the dashboard, submit a request via the Help Center, or utilize their specialized support for Enterprise customers, you can expect prompt and professional help.

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