How to Contact CenturyLink Customer Service

CenturyLink is a telecommunications company that provides internet, phone, and TV services. If you need assistance with their services, contacting CenturyLink customer service is simple.

1. Call CenturyLink Customer Service

The easiest way to contact CenturyLink customer service is by phone. For existing customer support, call their general customer service number at (800) 244-1111. Customer service hours are Monday to Friday, from 8 a.m. to 6 p.m.

For business account assistance, dial (800) 603-6000 to reach their business account support.

2. Visit the CenturyLink Support Center

CenturyLink has a comprehensive Support Center on their website. Here, you can find solutions to common problems, access troubleshooting guides, and get answers to frequently asked questions. Topics include bill payment, repair appointments, canceling services, modem setup, and improving WiFi signal.

3. Schedule a Technician Appointment

If you have technical issues that cannot be resolved remotely, you can schedule a technician appointment. Visit the "Schedule a Tech Appointment" page on their website. This tool will help you identify common service issues and schedule a technician if needed.

4. Connect via Live Chat

CenturyLink offers a Live Chat feature on their website for real-time assistance. This option is convenient if you prefer to type your queries or need support outside regular business hours. You can engage with a customer support representative for help with your concerns.

5. Contact CenturyLink via Online Forms

CenturyLink provides online forms for specific inquiries or requests. If you need to move your service, add services, or have billing questions, fill out the relevant form on their website. This allows you to provide detailed information to ensure effective assistance.

Contacting CenturyLink customer service is straightforward. You can reach them by phone, visit the Support Center, schedule a technician appointment, use live chat, or submit an online form for assistance.

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