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How to Contact CCNB Coastal Carolina National Bank Customer Service

Coastal Carolina National Bank (CCNB) is a reputable financial institution that understands the importance of providing excellent customer service. Whether you have a question, need assistance with your account, or want to report a lost or stolen card, CCNB's customer service team is readily available to help. In this article, we will guide you on how to contact CCNB customer service and provide you with the necessary information to quickly resolve any concerns or inquiries you may have.

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Published onSeptember 17, 2023
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How to Contact CCNB Coastal Carolina National Bank Customer Service

Coastal Carolina National Bank (CCNB) is a reputable financial institution that understands the importance of providing excellent customer service. Whether you have a question, need assistance with your account, or want to report a lost or stolen card, CCNB's customer service team is readily available to help. In this article, we will guide you on how to contact CCNB customer service and provide you with the necessary information to quickly resolve any concerns or inquiries you may have.

Contact Information

CCNB offers multiple channels through which you can reach their customer service team. Here are the various methods available:

  1. Phone: You can contact CCNB's Customer Care team during normal business hours by calling (866) 418-9219. This dedicated helpline ensures that you can speak directly to a representative for immediate assistance. Additionally, if you need to reset your telephone banking Personal Identification Number (PIN), this number can also be used.

  2. Email: Alternatively, you can reach out to CCNB via email for non-urgent inquiries. Simply send an email to [email protected] with your questions or concerns, and a representative will respond to you as soon as possible.

  3. In-Person: CCNB has several branch locations where you can visit in person to speak with a representative. Visit their website at www.myccnb.com to find the nearest branch to your location.

  4. Website: CCNB's official website provides a comprehensive contact page where you can find additional contact information and inquire about specific services. Simply visit https://www.myccnb.com/contact/ to access their contact information.

  5. After-Hours Emergency: In case of lost or stolen cards or any suspicious activity outside normal business hours, you can contact CCNB's after-hours helpline. For ATM or Visa® Debit cards, call (800) 472-3272.

Exceptional Customer Service

CCNB prides itself on delivering exceptional customer service to all its clients. They understand that each customer is unique and may have specific needs or concerns. Therefore, CCNB has trained its customer service representatives to handle a wide range of inquiries effectively.

When contacting CCNB's customer service, ensure that you provide all the necessary details related to your query. This will enable the representative to give you the most accurate and efficient assistance. Whether you need help with personal banking, have questions about mortgage services, or require information about their business banking solutions, CCNB's team is equipped to address your needs.

The Importance of Timely Solutions

At CCNB, they understand the value of time, and they strive to provide prompt solutions to their customers' concerns. When you contact CCNB's customer service, be prepared with any relevant account information or details about your inquiry. This will help expedite the process, allowing the representative to better understand your needs and provide a timely resolution.

Further Assistance

In some cases, you may have a specific inquiry or request that requires assistance from a different department within CCNB. Rest assured, CCNB has an efficient system in place to ensure that your inquiry is directed to the appropriate department for processing and resolution. Upon contacting CCNB's customer service, they will guide you through the necessary steps to reach the right department and provide you with the help you need.

Always Here to Help

Coastal Carolina National Bank's motto, "We Can Do That!" perfectly encapsulates their commitment to assisting their customers efficiently and effectively. Whether it's a general inquiry, account-related question, or a request for further information, CCNB's customer service team is dedicated to providing exceptional service.

Remember, whenever you need to contact CCNB's customer service, you can do so by phone, email, in-person, or through their website. Ensure you provide the necessary details to expedite the process and receive accurate assistance.

CCNB values their customers and understands the importance of strong and reliable customer support. Through their various contact channels, you can be confident in receiving the assistance you need from their dedicated team. Contact CCNB's customer service today and experience their commitment to exceptional service firsthand.

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