How to Contact CBW Bank Customer Service

CBW Bank offers a variety of banking services, including payment and lending solutions. If you have questions or need assistance, there are several ways to reach their customer service team.

Contact Options

1. Phone: The easiest way to connect with CBW Bank's customer service is by phone. Call their customer service hotline at (620) 396-8221 to speak directly with a representative about account inquiries or other banking questions.

2. Email: For non-urgent matters, you can email CBW Bank at info@cbwpayments.com. Include relevant details and your contact information to receive a prompt response.

3. Online Contact Form: You can fill out an online contact form on CBW Bank's website. Go to http://www.cbwpayments.com and find the "Contact Us" page. Provide your name, email, phone number, and message. A representative will reply as soon as possible.

4. Mailing Address: If you prefer sending traditional mail, use the following address:

   CBW Bank
   109 East Main Street
   Weir, KS 66781-4344
   United States

   This method may take longer for a response but is suitable for formal letters or documents.

5. Business Hours: CBW Bank's customer service hours are:

   • Monday to Friday: 8:00 AM to 9:00 PM ET
   • Saturday: 10:00 AM to 6:00 PM ET
   • Sunday: 10:00 AM to 6:00 PM ET

   Be aware that hours may change during holidays. Contact CBW Bank within these hours for a prompt response.