How to Contact CBW Bank Customer Service

CBW Bank offers a variety of banking services, including payment and lending solutions. If you have questions or need assistance, there are several ways to reach their customer service team.

Contact Options

Phone: The easiest way to connect with CBW Bank's customer service is by phone. Call their customer service hotline at (620) 396-8221 to speak directly with a representative about account inquiries or other banking questions.
Email: For non-urgent matters, you can email CBW Bank at [email protected]. Include relevant details and your contact information to receive a prompt response.
Online Contact Form: You can fill out an online contact form on CBW Bank's website. Go to http://www.cbwpayments.com and find the "Contact Us" page. Provide your name, email, phone number, and message. A representative will reply as soon as possible.
Mailing Address: If you prefer sending traditional mail, use the following address:

CBW Bank
109 East Main Street
Weir, KS 66781-4344
United States

This method may take longer for a response but is suitable for formal letters or documents.
Business Hours: CBW Bank's customer service hours are:
- Monday to Friday: 8:00 AM to 9:00 PM ET
- Saturday: 10:00 AM to 6:00 PM ET
- Sunday: 10:00 AM to 6:00 PM ET
Be aware that hours may change during holidays. Contact CBW Bank within these hours for a prompt response.

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