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How to Contact Carrollton Bank Customer Service

Carrollton Bank is a renowned financial institution that offers a wide range of personal and business banking services. Whether you have a question about their products, need assistance with online banking, or want to report an issue, contacting their customer service team is the most effective way to get the support you need. In this article, we will guide you through the various channels available to reach Carrollton Bank's customer service.

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Written byDavid Thompson
Published onSeptember 17, 2023
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How to Contact Carrollton Bank Customer Service

Carrollton Bank is a renowned financial institution that offers a wide range of personal and business banking services. Whether you have a question about their products, need assistance with online banking, or want to report an issue, contacting their customer service team is the most effective way to get the support you need. In this article, we will guide you through the various channels available to reach Carrollton Bank's customer service.

Phone Support

One of the most convenient ways to contact Carrollton Bank's customer service is by phone. You can reach out to their dedicated representatives who are ready to assist you with any queries or concerns you may have. To contact their customer service team, simply dial the following numbers:

  • Telephone Inquiries (English): (314) 655-3899
  • Automated Telephone Banking (Spanish): (800) 655-8579

Carrollton Bank's customer service phone support is available during regular business hours, ensuring that you receive timely assistance.

Email Support

If you prefer written communication or have a non-urgent inquiry, sending an email to Carrollton Bank's customer service is an excellent option. They offer email support for personal and small business customers. You can send your questions or concerns to internetbank@carrolltonbanking.com. Make sure to provide all relevant details in your email to receive a prompt and accurate response.

Online Support

Carrollton Bank's website features a wealth of information and resources that can address many of your inquiries. You can visit their website at www.carrolltonbanking.com to explore their services, products, and frequently asked questions (FAQs). The FAQ section covers common topics such as account management, online banking, loans, and more.

Mobile App Support

Carrollton Bank has a user-friendly mobile banking app that allows you to manage your accounts on the go. If you encounter any issues or need assistance with the app, contacting their mobile banking customer service can provide the necessary support. The best way to get in touch with the mobile banking support team is through the following options:

Follow the provided links to access Carrollton Bank Mobile Banking's support options and get the help you need.

Branch Locations

If you prefer face-to-face assistance, Carrollton Bank operates several branch locations where you can speak directly with a customer service representative. The bank has branches in both Illinois and Missouri. You can find the nearest branch by visiting their website's branch locator.

In addition to in-person support, Carrollton Bank's branch locations provide drive-up services and access to online banking facilities. Ensure to check the branch's specific operating hours before planning a visit.

Social Media

Carrollton Bank maintains a presence on various social media platforms, including Facebook, Twitter, and LinkedIn. While social media may not be the most direct method for customer service inquiries, it can be an excellent way to stay updated with the bank's latest news, promotions, and community involvement.

Conclusion

If you require assistance from Carrollton Bank's customer service team, there are several convenient options available to reach out to them. Whether it's through phone support, email, online resources, mobile app support, branch locations, or social media, Carrollton Bank is committed to ensuring their customers receive the support they need in a timely manner. Utilize the channel that best suits your needs, and rest assured that their knowledgeable and friendly customer service representatives will assist you every step of the way.

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