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How to Contact Carrollton Bank Customer Service

September 28, 2025Billy Ewing3 min read

How to Contact Carrollton Bank Customer Service

Carrollton Bank provides various personal and business banking services. If you have questions or need assistance, contacting their customer service team is the best way to get support. This article outlines the different ways to reach Carrollton Bank's customer service.

Phone Support

A convenient way to contact Carrollton Bank's customer service is by phone. Their representatives are available to help with any queries or concerns. You can reach their customer service team by dialing:

  • Telephone Inquiries (English): (314) 655-3899
  • Automated Telephone Banking (Spanish): (800) 655-8579

Phone support is available during regular business hours for timely assistance.

Email Support

For those who prefer written communication or have non-urgent inquiries, you can email the customer service team. They provide email support for personal and small business customers. Send your questions to internetbank@carrolltonbanking.com. Include all relevant details to ensure a prompt response.

Online Support

Carrollton Bank's website has extensive information and resources for addressing many inquiries. Visit www.carrolltonbanking.com to explore their services, products, and frequently asked questions (FAQs). The FAQ section covers topics like account management, online banking, and loans.

Mobile App Support

Carrollton Bank offers a user-friendly mobile banking app for account management on the go. If you face issues or need help with the app, you can contact mobile banking support through:

Follow the links for access to the necessary support options.

Branch Locations

For face-to-face assistance, visit one of Carrollton Bank's branch locations. They have branches in Illinois and Missouri. Find the nearest branch using their website's branch locator.

These branches also offer drive-up services and online banking access. Check specific operating hours before your visit.

Carrollton Bank's customer service team is accessible through multiple channels. You can contact them via phone, email, online resources, mobile app support, or in person at branch locations. Choose the method that suits you best for timely and effective assistance.