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How to Contact Capitol Bank Customer Service

Capitol Bank understands the importance of providing exceptional customer service. Whether you have questions about your account, need assistance with online banking, or want to report a fraudulent transaction, Capitol Bank offers various ways to get in touch with their dedicated customer service team. In this article, we will explore the different methods you can use to contact Capitol Bank's customer service and receive prompt assistance.

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Published onNovember 12, 2023
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How to Contact Capitol Bank Customer Service

Capitol Bank understands the importance of providing exceptional customer service. Whether you have questions about your account, need assistance with online banking, or want to report a fraudulent transaction, Capitol Bank offers various ways to get in touch with their dedicated customer service team. In this article, we will explore the different methods you can use to contact Capitol Bank's customer service and receive prompt assistance.

Contact via Phone

One of the quickest and most direct ways to reach Capitol Bank's customer service is by calling their dedicated phone line. Simply dial:

  • Main: 608-836-1616
  • Verona: 608-845-0108
  • East: 608-665-0010

The phone line operates 24/7, ensuring that you can get assistance whenever you need it, day or night. Whether you have a query about your account balance, want to report a lost or stolen card, or need help with online banking, the knowledgeable customer service team at Capitol Bank is ready to assist you.

Online Chat Support

If you prefer a more immediate and convenient option, Capitol Bank also offers online chat support through their website. Simply visit Capitol Bank's Contact Us page and click on the live chat icon located at the bottom-right corner of the screen. This will connect you with a customer service representative in real-time, allowing you to type your questions or concerns and receive instant responses. Whether you need assistance with account inquiries, loan applications, or general banking queries, the online chat support is a valuable resource.

Email Support

For non-urgent inquiries or if you prefer written communication, you can reach out to Capitol Bank's customer service via email. Simply compose an email with your questions or concerns and send it to [email protected]. The customer service team will promptly respond to your email and address any queries or issues you may have. Email support is an excellent option if you require detailed explanations or have complex matters that cannot be easily resolved over the phone or through online chat.

In-Person Visits

If you prefer face-to-face interactions, Capitol Bank welcomes you to visit one of their local branches. You can find your nearest branch by visiting Capitol Bank Branch Locator on their website. Whether you have account-specific inquiries, need assistance with loan applications, or simply want to discuss your financial needs in person, Capitol Bank's friendly bank representatives will be happy to assist you during their operating hours.

Social Media

Capitol Bank also maintains an active presence on various social media platforms, including Facebook, Twitter, and LinkedIn. Following Capitol Bank on these platforms not only keeps you informed about any updates or promotions but also provides an additional channel to reach out to their customer service team. You can send a direct message or post a public inquiry, and a customer service representative will respond to your queries or concerns in a timely manner.

Capitol Bank strives to provide exceptional customer service and make banking as seamless as possible. Whether you prefer the convenience of phone or online support, the personal touch of in-person visits, or the accessibility of social media, Capitol Bank ensures that you have multiple avenues to reach out and get the assistance you need. So, if you ever have any questions or require support, don't hesitate to contact Capitol Bank's customer service, as they are dedicated to helping you navigate your banking experience with ease.

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