How to Contact Capital Bank, a Division of Chemung Canal Trust Company Customer Service

Capital Bank, a division of Chemung Canal Trust Company, is dedicated to providing excellent customer service. If you have questions or need assistance, there are various ways to contact their customer service team. This article provides options for reaching out to Capital Bank for support.

Phone Support

You can contact Capital Bank's customer service by phone. To speak with a representative, dial (607) 737-3711 or (800) 836-3711. Phone support is available from Monday to Friday, 8:00 a.m. to 5:00 p.m., and on Saturdays from 9:00 a.m. to 1:00 p.m. The knowledgeable staff is ready to assist you with your queries or concerns.

Online Appointment Scheduling

If you wish to schedule an appointment, Capital Bank offers an online appointment scheduling tool. Access this feature on their official website. You can choose to meet in person, virtually, or over the phone, making it easy to find a convenient time without waiting.

Email Support

For non-urgent questions, you can reach Capital Bank’s customer service via email at [email protected]. Provide detailed information about your query to help them respond accurately and promptly.

In-Person Assistance

For face-to-face support, visit one of Capital Bank's branches in the Capital Region. Operating hours vary by location, so check the nearest branch for its hours. Their staff will assist you with personal banking, business banking, wealth management, or mortgage needs. A list of office locations is available on their website.

Mobile App Support

Capital Bank offers a mobile banking application for your convenience. If you have questions or issues with the app, contact customer service via phone or email. Additional information about the app is available on their website.

Capital Bank prioritizes customer satisfaction and provides multiple channels for support. Choose the method that suits you best to get the assistance you need.

Create your AI Agent

Automate customer interactions in just minutes with your own AI Agent.

Get started for free Chat with AI for fun

Featured posts

How AI Customer Service Can Help Enable Better Interactions

AI enabled customer service is now the quickest and most effective route for institutions to deliver personalized, proactive experiences that drive customer engagement. In a world of fading customer loyalty and stiff online competition, AI offers a powerful solution. By automating experiences, streamlining workflows, and assisting agents, AI saves time and money while fostering authentic customer connections. Recent reports indicate that more than two-thirds of customer experience organizations believe AI can help provide warm and familiar service interactions that build loyalty.

Automate Your Customer Service with AskHandle's New Free Plan

Customer service now stands as the frontline in maintaining client satisfaction. Yet, the traditional human-operated support system is riddled with challenges: high costs, inconsistent service, and the ever-daunting issue of scalability. In this scenario, AskHandle arrives — an innovative AI chatbot reshaping the domain of customer engagements, now made even more attainable with the introduction of its free plan for newcomers!

What Are “Experts” in AI Models Like Llama 4?

If you've been keeping up with the latest advancements in artificial intelligence, you may have come across the term "experts" in relation to new models like Llama 4. At first glance, it might sound like we're talking about human specialists or domain experts — but in the world of AI, “experts” mean something very different.

The Current Bottlenecks of Generative AI Compared to Narrow AI

Imagine a world where machines not only perform specific tasks with precision but also weave stories, paint masterpieces, and compose symphonies. This vision has come closer to reality with the advent of generative AI, an exciting leap forward in artificial intelligence that enables machines to create text, images, music, and more. While generative AI dazzles with its creative prowess, it encounters significant challenges compared to its more specialized counterpart, narrow AI. Narrow AI, or weak AI, has been the workhorse of AI evolution, excelling in specific domains such as image recognition, natural language processing, and strategic game playing.

How to Fine-tune Google Gemini AI Model

Google Gemini, Google's next-generation AI model, is designed to do everything from creative writing to complex coding tasks. However, what truly sets Gemini apart is its ability to be fine-tuned to meet specific needs, making it your personalized AI assistant. Whether you want it to write tailored content, generate precise code snippets, or perform niche tasks, fine-tuning is the key to unlocking Gemini’s full potential.

What Are the 5 Main Challenges of Implementing AI in Small Businesses?

AI has the potential to transform how small businesses operate. While many small businesses are eager to adopt these technologies, they often face significant challenges in doing so. This article will explore the five main challenges that small businesses encounter when implementing AI solutions.

10 Tips for Gorilla Marketing

Gorilla marketing is all about making a big impact with little effort and budget. It’s not just for big companies with loads of money to spend on advertising. Small businesses, startups, and even solo entrepreneurs can use these strategies to get noticed. Here are 10 tips that can help you master the art of gorilla marketing.

What Is Google's Stance on AI-Generated Content for Search Rankings?

AI is changing content creation, raising important questions about how Google views AI-generated content in terms of search rankings. Google’s stance on this is clear: while AI can be a useful tool, it is the quality and relevance of the content that ultimately determine its success in search rankings.

Achieve more with AI

Enhance your customer experience with an AI Agent today. Easy to set up, it seamlessly integrates into your everyday processes, delivering immediate results.

Try for free Get a demo

Latest posts

AskHandle Blog

Ideas, tips, guides, interviews, industry best practices, and news.

• April 13, 2025

Generative AI: The Business Consultant of the Future

Generative artificial intelligence (AI) is quickly moving beyond creating images and text. It's becoming a powerful tool for businesses looking to improve their performance and plan for the future. Think of it as a business consultant available on demand, ready to analyze data, spot problems, and suggest new ways to grow.

ConsultantBusinessAI

• August 5, 2024

What Are Shortcodes for Popular Cryptocurrencies?

Cryptocurrencies have captured the world's attention and transformed how we think about money, transactions, and investments. Whether you're buying a coffee, trading online, or chatting with friends, you’ve likely encountered terms like BTC, ETH, or LTC. But what do they mean? These are shorthand codes for different cryptocurrencies, making life easier for traders and enthusiasts alike. In this article, let's explore some of the most popular cryptocurrency shortcodes and what they stand for in simple terms.

CryptocurrenciesCryptoBitcoin

• August 3, 2024

Simone Biles: The Greatest Gymnast of All Time

Simone Biles is widely regarded as the greatest gymnast of all time. Her extraordinary performances have captivated audiences worldwide, and her achievements have redefined what is possible in the sport of gymnastics. At the Paris 2024 Olympics, Biles once again demonstrated her unmatched talent by winning her seventh Olympic gold medal, cementing her legacy as a legendary figure in gymnastics.

Simone BilesGymnasticsOlympics

View all posts