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How to Contact Bell Bank Customer Service
Bell Bank offers various ways to contact their customer service to ensure a seamless experience for their customers. Whether you have a query or need assistance with any of their services, there are multiple channels available to reach out to their knowledgeable and friendly customer support team.
Contact Methods
Phone Support
One of the most convenient ways to get in touch with Bell Bank customer service is through their dedicated phone support. By dialing 800-450-8949, customers can speak directly to a customer service representative who can provide assistance and resolve any concerns. Phone support is available from Monday to Friday, between 7:00 a.m. and 10:00 p.m. CT, and on weekends from 7:00 a.m. to 6:00 p.m. CT. This ensures that customers have access to support throughout the week, even on weekends.
Email Center
For a more asynchronous form of communication, Bell Bank provides an Email Center where customers can share their feedback, ask questions, or raise any concerns they may have. The Email Center can be accessed through the Bell Bank website (bell.bank/Contact). Customers can submit their queries or feedback using the online form provided, and a representative from Bell Bank will respond as soon as possible.
For customers who prefer traditional correspondence, Bell Bank offers a mailing address where letters can be sent. Customers can address their mail to:
Attn: Michael Solberg CEO, Bell Bank PO Box 10877 Fargo, ND 58106-0877
This method allows customers to communicate with Bell Bank by sending physical mail, ensuring that their queries and concerns are addressed promptly.
Support Hours
To cater to the varying schedules of their customers, Bell Bank's customer service is available during extended hours. This ensures that customers can reach out at a time that is convenient for them.
Phone support is available from Monday to Friday, between 7:00 a.m. and 10:00 p.m. CT. Additionally, support is available on weekends from 7:00 a.m. to 6:00 p.m. CT. This wide range of hours allows customers to seek assistance even outside regular business hours, including on weekends.
Additional Options
Apart from the primary contact methods mentioned above, Bell Bank also provides various specialized support centers for specific concerns. These include:
Mortgage Servicing
For customers with questions or issues related to their mortgage, Bell Bank offers dedicated mortgage servicing support. Customers can reach out to the mortgage servicing team on weekdays, from 8:00 AM to 5:00 PM CT. The team is well-equipped to handle mortgage-related queries and provide guidance.
Digital Banking Support
Bell Bank's digital banking support is available to customers who have questions or encounter any issues related to their online and mobile banking services. Whether it's setting up online accounts, depositing checks using a smartphone, or troubleshooting digital banking features, the customer service team is ready to help. Assistance can be obtained by calling 800-450-8949 on weekdays from 7:00 a.m. to 10:00 p.m. CT, and on weekends from 7:00 a.m. to 6:00 p.m. CT.
Conclusion
Bell Bank prioritizes customer satisfaction by ensuring that multiple avenues for customer support are readily available. Whether customers prefer talking to a representative over the phone, sending an email, or even mailing a letter, Bell Bank offers various options for contacting their customer service. The extended support hours and specialized support centers further enhance the accessibility and assistance provided to customers. By providing exceptional customer service, Bell Bank demonstrates its commitment to meeting the needs of its customers and building long-lasting relationships.
