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How to Contact BankSouth Mortgage Customer Service

BankSouth Mortgage is a renowned mortgage company with a strong commitment to customer satisfaction. Whether you have questions about your existing mortgage, want to inquire about loan options, or need assistance with any aspect of their services, BankSouth Mortgage has a dedicated Customer Service team ready to help. In this article, we will guide you on how to contact BankSouth Mortgage Customer Service and the various channels available to get in touch.

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Published onSeptember 18, 2023
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How to Contact BankSouth Mortgage Customer Service

BankSouth Mortgage is a renowned mortgage company with a strong commitment to customer satisfaction. Whether you have questions about your existing mortgage, want to inquire about loan options, or need assistance with any aspect of their services, BankSouth Mortgage has a dedicated Customer Service team ready to help. In this article, we will guide you on how to contact BankSouth Mortgage Customer Service and the various channels available to get in touch.

Customer Care Center

The BankSouth Mortgage Customer Care Center is the primary point of contact for customer inquiries and assistance. They provide personalized support and are available through different communication channels. Here are the contact details for reaching the Customer Care Center:

  • Phone: You can contact the Customer Care Center by phone on weekdays between 7:30 am and 6:00 pm ET, and on Saturdays from 8:00 am to 1:00 pm ET. The phone number to reach them is 706-453-2265 or toll-free at 844-706-2265.

  • Email: If you prefer to communicate through email, you can reach the Customer Care Center at [email protected]. This option allows you to explain your query in detail and attach any necessary documents.

Online Assistance

BankSouth Mortgage understands the importance of catering to customers' needs conveniently. They offer online assistance through their website and digital applications. Here are the online channels you can use to contact BankSouth Mortgage Customer Service:

  • Website Contact Form: On the BankSouth Mortgage website, you can find a contact form under the "Contact" section. This form allows you to provide details about your query or concern and submit it directly to their Customer Service team.

  • Online Mortgage App: BankSouth Mortgage has developed the ReadyLoan® digital app, which streamlines the mortgage process. Through this app, you can securely communicate with your loan officer and agent, submit documents, and seek assistance throughout the loan application process.

Branch Visits

For personalized assistance, visiting a BankSouth Mortgage branch is an excellent option. The professionals at their branches can provide face-to-face guidance and address any concerns you may have. While the BankSouth Mortgage website does not specifically mention branch locations, you can contact the Customer Care Center to inquire about the nearest branch to your location.

Social Media

BankSouth Mortgage maintains an active presence on various social media platforms, which can also be used as a means of contacting their Customer Service team. By reaching out through social media, you can connect with a representative and receive prompt assistance. The following social media platforms are linked to BankSouth Mortgage:

Conclusion

Contacting BankSouth Mortgage Customer Service is a straightforward and efficient process. Whether you choose to call their dedicated Customer Care Center, use their online platforms, visit a branch, or reach out through social media, their team is dedicated to providing exceptional support and guidance. BankSouth Mortgage's commitment to customer satisfaction ensures that all your queries and concerns regarding home loans and mortgage services will be addressed promptly.

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