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How to Contact Bank of Whittier Customer Service

To ensure a smooth banking experience and address any concerns or queries, it is important to know how to contact the customer service of Bank of Whittier. Bank of Whittier is committed to providing excellent service and assistance to its customers. Here are various ways to get in touch with their customer service team:

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Published onSeptember 18, 2023
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How to Contact Bank of Whittier Customer Service

To ensure a smooth banking experience and address any concerns or queries, it is important to know how to contact the customer service of Bank of Whittier. Bank of Whittier is committed to providing excellent service and assistance to its customers. Here are various ways to get in touch with their customer service team:

1. Phone Contact

One of the most convenient ways to reach Bank of Whittier's customer service is by phone. You can call their main customer service line at (855) 269-1122. This number will connect you to a dedicated team of customer service professionals who can assist you with a wide range of banking-related inquiries. Whether you have questions about your account, need help with online banking, or want to report a lost or stolen card, the customer service representatives are ready to assist you.

2. Branch Locations

Bank of Whittier has multiple branch locations where you can visit in person to speak with a customer service representative. The bank's website provides a list of branch addresses and phone numbers where you can find the most convenient location for you. For example, one of their branch locations can be found at 15141 East Whittier Boulevard, Whittier, CA. You can reach this branch by calling 562-945-7553. Visiting a branch allows you to have face-to-face interaction with the customer service team and resolve any concerns you may have.

3. Online Banking Support

Bank of Whittier offers online banking services, which include a dedicated online support system. If you have questions related to online banking, logging in to your account, or need technical assistance, the bank's website features a Frequently Asked Questions (FAQs) section that addresses common queries. You can access the FAQs by visiting their Online Banking Agreement page. If the FAQs do not address your specific issue, you can contact customer service directly at (855) 269-1122 for further assistance.

4. Mobile Banking App

Bank of Whittier provides a mobile banking app for added convenience. The app allows you to access and manage your accounts on the go. If you have any questions or encounter any issues while using the mobile banking app, you can contact the customer service team at (855) 269-1122 for assistance. Additionally, you can also download the mobile banking app from the Google Play Store for Android devices.

5. Complaints and Feedback

Should you have any complaints or feedback about your experience with Bank of Whittier, the bank encourages you to reach out to their Compliance Officer. You can submit your complaint or feedback in writing to the following address: Bank of Whittier, N.A. Compliance Officer, 15141 E. Whittier Blvd., Whittier, CA 90603. You may also contact the Compliance Officer by phone at 562-945-7553 ext.113 or fax at (562) 945-5031. Providing your name, address, and telephone number along with your complaint will help ensure prompt and effective resolution.

Bank of Whittier strives to handle customer inquiries and concerns promptly and efficiently. By utilizing the various contact methods mentioned above, you can access the support and assistance you need. Whether you prefer to speak with a customer service representative over the phone, visit a branch in person, utilize online banking support, or provide feedback, Bank of Whittier is committed to meeting your banking needs and ensuring your satisfaction.

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