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How to Contact Bank of the Pacific Customer Service

Bank of the Pacific offers a range of banking services for individuals and businesses. If you have questions or need help, their Customer Care Center is available to assist. Below are different ways to contact Bank of the Pacific for support.

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Published onSeptember 15, 2024
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How to Contact Bank of the Pacific Customer Service

Bank of the Pacific offers a range of banking services for individuals and businesses. If you have questions or need help, their Customer Care Center is available to assist. Below are different ways to contact Bank of the Pacific for support.

Contact Information

You can connect with Bank of the Pacific's Customer Care Center through the following channels:

  1. Phone: Call (833) 367-2687, Monday through Friday from 8 a.m. to 5:30 p.m. for assistance from a customer service representative.

  2. Online: Visit the Bank of the Pacific Customer Support page for quick assistance. The page offers various resources and allows you to chat with a customer care specialist during business hours.

  3. Email: There is no direct email address. Use the secure messaging feature within Bank of the Pacific's online banking platform. Log in to your online account and go to the "Messages" section to send a message to customer service.

Customer Care Center Services

The Customer Care Center at Bank of the Pacific provides a variety of services, including:

  1. Account Information: Inquire about your account balance, transactions, or any account-related questions.

  2. Transaction Support: Get help with funds transfers, bill payments, and other transactional activities.

  3. Lost or Stolen Cards: If your Bank of the Pacific VISA® Credit or Debit Card is lost or stolen, report it to the Customer Care Center immediately.

  4. Electronic Banking Assistance: Receive support for online and mobile banking services, including account setup and troubleshooting.

Branch Locator

If you prefer to visit a branch, you can find the nearest one on the bank's website. Use the Locations page to search for branches by entering your city or ZIP code. This page also provides information about branch hours, including lobby and drive-through availability.

Bank of the Pacific offers multiple ways for customers to contact their Customer Care Center. You can call, chat online, or send messages through online banking. For in-person assistance, visiting a branch is also an option. Have your account information ready to streamline your experience. Bank of the Pacific is dedicated to providing reliable support for all banking needs.

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