How to Contact Bank of the James Customer Service

Bank of the James is a trusted financial institution that values its customers and provides excellent customer service. If you have any inquiries, concerns, or need assistance, there are several ways to get in touch with their customer service team. This article will guide you through the various communication channels offered by Bank of the James.

Contacting Bank of the James Customer Service

1. Phone Support: One of the quickest ways to reach Bank of the James customer service is by phone. Simply dial the customer service number at (434) 846-2000 during their business hours. If you require assistance outside of business hours, you can contact their 24-hour support line at 1-877-266-0765.

2. Online Form: If you prefer to communicate through written means, Bank of the James provides an online form for you to submit your questions or concerns. Visit their official website here, scroll to the bottom of the page, and fill out the form with your contact information and message. A customer support representative will get back to you as soon as possible.

3. Email Support: Another way to reach out to Bank of the James is by sending an email. You can write your inquiry or concern and send it to the following email address: [email protected]. Make sure to include all relevant details and your contact information in the email to expedite the response process.

4. Visit a Branch: If you prefer face-to-face interaction, you can visit one of the Bank of the James branches near you. They have multiple locations that you can find on their official website here. Each branch has knowledgeable staff members who are ready to assist you with your banking needs.

5. Social Media: Bank of the James maintains an active presence on social media platforms such as Facebook. You can connect with them and send a direct message to their official Facebook page here. Their social media team will be happy to answer your questions or direct you to the appropriate customer service channels.

6. Business Suite Support: For business-related inquiries, Bank of the James offers a dedicated customer service support for the business suite. You can contact their business support team by filling out the form available here. Provide your name, phone number, email address, city, and a message describing your business needs. The business support team will promptly respond to your inquiry.

7. Investment Team Support: If you have questions or concerns regarding investments, Bank of the James has an investment team dedicated to assisting you. You can contact their investment team by filling out the form available here. Make sure to provide your name, phone number, email address, and a detailed message describing your investment-related query. The investment team will respond during business hours.

Bank of the James is committed to providing exceptional customer service and ensuring that all inquiries and concerns are addressed promptly. Whether you prefer phone support, online communication, or in-person assistance, they offer multiple channels for you to reach out and receive the help you need. Their knowledgeable and friendly customer service representatives will guide you through any banking-related questions or issues you may have.

Remember, Bank of the James is here to support you and ensure your banking experience is convenient and satisfactory.