How to Contact Bank of the James Customer Service

Bank of the James values its customers and provides reliable customer service. If you have inquiries or need assistance, you can contact their customer service team through various channels.

Contacting Bank of the James Customer Service

1. Phone Support:

Call the customer service number at (434) 846-2000 during business hours.
For assistance outside of business hours, use the 24-hour support line at 1-877-266-0765.

2. Online Form:

You can submit questions or concerns using an online form.
Visit their official website, scroll to the bottom, and fill out the form with your contact information and message. A customer support representative will respond as soon as possible.

3. Email Support:

Send your inquiries via email to [email protected].
Include all relevant details and contact information to expedite the response process.

4. Visit a Branch:

For face-to-face assistance, visit a Bank of the James branch.
Multiple locations are available, and staff members are ready to help with your banking needs.

5. Business Suite Support:

For business-related inquiries, contact their business support team by filling out the form available on their website.
Provide your name, phone number, email address, city, and a description of your business needs. The team will respond promptly.

6. Investment Team Support:

For questions about investments, reach out to their investment team using the form on their website.
Include your name, phone number, email address, and a detailed message regarding your investment query. The team will respond during business hours.

Bank of the James is committed to exceptional customer service. They offer multiple ways for you to reach out and receive help. Their customer service representatives are ready to assist you with any banking-related questions or issues.

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