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How to Contact Bank of the Carolinas Customer Service

Bank of the Carolinas is a state-chartered bank located in North Carolina. Established in 1998, the bank has grown to serve central North Carolina with eight offices. If you are a customer of Bank of the Carolinas and need assistance or have any queries, there are several ways to get in touch with their customer service.

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Published onSeptember 18, 2023
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How to Contact Bank of the Carolinas Customer Service

Bank of the Carolinas is a state-chartered bank located in North Carolina. Established in 1998, the bank has grown to serve central North Carolina with eight offices. If you are a customer of Bank of the Carolinas and need assistance or have any queries, there are several ways to get in touch with their customer service.

Phone Support

One of the most convenient methods to contact Bank of the Carolinas customer service is by phone. You can speak directly with a representative who can help address your concerns. To reach their customer service, call the following phone number:

Bank of the Carolinas Customer Service: +1 (336) 751-5755

Their customer service representatives are available during regular business hours to assist you with any inquiries or issues you may have. Whether you need information about your account, have questions about their products and services, or need assistance with online banking, their knowledgeable staff is ready to help.

Visit a Branch

Bank of the Carolinas has several branches located throughout North Carolina. If you prefer a face-to-face interaction, visiting your nearest branch is an excellent option. The bank has a branch locator on their official website, where you can find the address and phone number of each branch. Here is the link to the branch locator: Bank Branch Locator

By visiting a branch, you can discuss your concerns with a personal banker who can provide more detailed assistance. Whether you want to open a new account, apply for a loan, or need help with financial planning, the staff at Bank of the Carolinas can guide you through the process.

Online Support

Bank of the Carolinas recognizes the importance of digital banking and customer convenience. They offer various online support channels to cater to their customers' needs. Here are some of the online support options provided by Bank of the Carolinas:

Contact Form

You can find a contact form on the bank's official website. This form allows you to submit your queries or concerns electronically. Once you provide your contact information and message, a customer service representative will respond to you promptly. It's important to provide accurate contact details to ensure a timely response.

To access the contact form, visit the Bank of the Carolinas website's "Contact" page: Contact Bank of the Carolinas

Email Support

If you prefer to communicate through email, Bank of the Carolinas also offers customer service support via email. You can reach out to their customer care team by sending an email explaining your query or concern. Ensure to provide detailed information to help the customer service representative assist you effectively. Here is the email address to contact Bank of the Carolinas:

Bank of the Carolinas Customer Care Email: customerservice@bankofthecarolinas.com

Social Media

Bank of the Carolinas maintains an active presence on social media platforms. They use social media channels to communicate with their customers and provide updates on their services. You can follow or message them on their official social media accounts to reach out for customer support.

Bank of the Carolinas Social Media Accounts:

Conclusion

When you require customer support from Bank of the Carolinas, there are multiple avenues available to assist you. Whether you prefer to speak to a representative over the phone, visit a local branch for an in-person discussion, or seek assistance online, Bank of the Carolinas aims to provide exceptional customer service. Utilize the contact options mentioned above, and their dedicated customer service team will be more than happy to address your concerns, answer your questions, and ensure that your banking experience with Bank of the Carolinas is a smooth and satisfactory one.

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