How to Contact Bank of New Jersey Customer Service

The Bank of New Jersey is a reputable financial institution that provides a range of banking services to its customers. If you are a customer of the Bank of New Jersey and need assistance or have inquiries, there are several ways to contact their customer service. In this article, we will explore different methods through which you can reach out to the Bank of New Jersey to ensure that your banking needs are addressed promptly and effectively.

Customer Service Center

The Bank of New Jersey operates a dedicated Customer Service Center to assist customers with their inquiries and concerns. You can contact their Customer Service Center during their business hours, which are Monday to Friday from 7:30 am to 8:00 pm, and on weekends from 8:00 am to 4:00 pm. You can reach the Customer Service Center by calling (800) 522-4167.

PhoneLink

To access the Bank of New Jersey's 24/7 automated banking system, you can use the PhoneLink service. Simply dial (800) 747-4428 and follow the prompts to obtain information about your accounts or perform banking transactions. PhoneLink ensures that you have access to your banking services at any time, making it convenient and efficient.

Branch Locations

The Bank of New Jersey has several branch locations where you can visit in person to speak directly with a representative. The knowledgeable staff at these branches can assist you with various banking services, answer your questions, and address any concerns you may have. To find the nearest Bank of New Jersey branch to your location, you can visit their Branchspot page. The website provides a comprehensive list of all nine branch locations, including their addresses and hours of operation.

Online Contact Form

If you prefer to communicate with the Bank of New Jersey through written correspondence, you can fill out their online contact form. By visiting their official website, you can navigate to the "Contact Us" section and complete the provided form. This form allows you to enter your name, email address, phone number, and a message detailing your inquiry or concern. Once submitted, a customer service representative will review your submission and respond to you in a timely manner.

Social Media

The Bank of New Jersey maintains an active presence on social media platforms such as Facebook, Twitter, and LinkedIn. Following their official accounts on these platforms can provide you with the opportunity to engage with the bank and stay updated on their latest news and announcements. While social media may not be the most direct method of communication, it allows for public interaction and can be useful for general inquiries or concerns.

Conclusion

Contacting the Bank of New Jersey's customer service is a straightforward process that offers multiple avenues for assistance. Whether you prefer to speak to a representative over the phone, visit a branch in person, submit an online contact form, or engage through social media, the Bank of New Jersey strives to provide excellent customer service and assist you with your banking needs. By utilizing these various methods, you can ensure that your inquiries are promptly addressed, and your concerns are resolved satisfactorily.