How to Contact Andrew Johnson Bank Customer Service

Andrew Johnson Bank is a community bank that prioritizes customer service. If you have questions or need help, you can contact their customer service through various methods.

1. Phone

You can reach the customer service team by phone. During bank hours, you'll speak with a live representative who can direct you to the right department. The general phone number is 423-783-1000. There is also a toll-free number: 877-4AJ-BANK.

2. Email

For email inquiries, visit the Andrew Johnson Bank website at www.andrewjohnsonbank.com. Navigate to the "Contact Us" page to find their email contact form. Fill in the required fields with your message, and they will respond via email.

3. In-Person

If you prefer speaking with a representative in person, you can visit one of Andrew Johnson Bank's branches. To find the nearest location, contact the bank using the provided phone numbers.

4. Mail

To send documents or correspondence, use the following mailing address: 124 North Main Street,
Greeneville, TN 37743.

It is advisable to call customer service first to confirm the address and any specific instructions.

5. Online Services

Andrew Johnson Bank offers various online services to assist with customer inquiries. You can access their Commercial Online Banking platform for business-related questions. Their website also features FAQs, an Education Center, and an Investment Services section that may help answer common questions.

Please note that Andrew Johnson Bank does not currently provide live chat support on their website.

For urgent inquiries, it is best to use the phone numbers for immediate assistance.

Andrew Johnson Bank is dedicated to providing personalized customer service. Whether you contact them by phone, email, or in person, they are ready to assist you with your banking needs.