How to Contact AmeriServ Financial Bank Customer Service

AmeriServ Financial Bank is a full-service financial institution that offers personal banking, business banking, wealth management, and financial planning services. If you are a customer of AmeriServ Financial Bank and need assistance or have any queries, contacting their customer service should be your first step. This article will provide you with various methods to get in touch with AmeriServ Financial Bank's customer service team.

Contacting AmeriServ Financial Bank Customer Service

1. Phone Support

One of the quickest and most direct ways to contact AmeriServ Financial Bank's customer service is through their toll-free number: 1-800-837-BANK (2265). By dialing this number, you will be connected to their Call Center, where representatives are ready to assist you with your banking needs. Whether you have inquiries about your account, need assistance with online banking, or want to report a lost or stolen card, their phone support team will guide you through the process.

2. Online Contact Form

AmeriServ Financial Bank offers an online contact form on their website (https://www.ameriserv.com/about/connect/contact-us) that allows you to submit your questions, concerns, or feedback directly to their customer service team. Simply fill out the required fields, including your name, email address, contact number, and your message, and click the submit button. Their team will review your submission and respond to you as soon as possible.

3. Branch Visits

If you prefer face-to-face interactions, you can visit one of AmeriServ Financial Bank's branch locations. With 17 branch locations across Pennsylvania and Maryland, you can find a branch near you by visiting their website (https://www.ameriserv.com/) and utilizing their branch locator feature. By visiting a branch, you can speak with a customer service representative in person and discuss your banking needs, open new accounts, apply for loans, or resolve any issues you may have.

4. Social Media

AmeriServ Financial Bank is active on social media platforms like Facebook. You can reach out to them through their Facebook page (https://www.facebook.com/AmeriServBank/) by sending them a direct message or posting on their page. Their social media team will respond to your queries and provide assistance as needed.

5. Email Communication

If you prefer communicating through email, AmeriServ Financial Bank provides email contacts for their financial advisors and wealth management team on their website (https://www.ameriserv.com/wealth/financial-planning-services/contact-our-team). This is particularly useful if you have specific inquiries related to financial planning or investments.

6. Better Business Bureau (BBB) Profile

If you have concerns or complaints that you would like to address, you can visit AmeriServ Financial Bank's Better Business Bureau (BBB) profile (https://www.bbb.org/us/pa/johnstown/profile/bank/ameriserv-financial-0141-39000270) for additional contact information. The BBB provides a platform for customers to voice their experiences and reach a resolution with the bank.

AmeriServ Financial Bank is committed to providing excellent customer service and aims to address customer queries and concerns promptly. By utilizing one of the contact methods mentioned above, you can get in touch with their customer service team and receive the assistance you require.

Remember to have your account details or relevant information ready when contacting customer service to ensure a smoother experience. Whether you need help with online banking, have inquiries about a specific product or service, or simply want to provide feedback, AmeriServ Financial Bank's customer service is always ready to help.