How to Contact American Heritage Bank Customer Service
American Heritage Bank is committed to providing excellent customer service and support to its customers. If you have any questions, concerns, or issues that need assistance, there are several convenient ways to get in touch with their customer service team. Whether you prefer to contact them through phone, email, or in-person, this article will guide you on the various options available to reach American Heritage Bank's customer service.
1. Contact Center Hours
The American Heritage Bank Contact Center is available during regular business hours to assist you with any banking-related inquiries. Their contact center hours are as follows:
- Monday to Thursday: 8:30 AM to 5:00 PM
- Friday: 8:30 AM to 5:30 PM
You can call their Contact Center at (918) 224-3210 to speak with a customer service representative who will be happy to assist you with your queries.
2. OnCall Phone Banking
American Heritage Bank offers OnCall Phone Banking as a convenient way to access your account information and perform various banking transactions over the phone. If you have any questions regarding OnCall Phone Banking or need assistance with using the service, you can contact them at (918) 227-2265.
3. Report Lost or Stolen Cards
In case your American Heritage Bank Debit Card or Credit Card is lost or stolen, it is crucial to report it immediately to prevent any unauthorized usage. Here are the contact numbers to report lost or stolen cards:
- Debit Card: (866) 263-3370
- AHB Credit Card: (800) 325-3678
Contacting the respective helpline numbers will enable you to report your lost or stolen card promptly and take appropriate measures to secure your accounts.
4. Online and Mobile Services Support
If you require assistance with the American Heritage Bank's online and mobile banking services, their customer service team is always ready to help. You can reach out to them by calling (918) 224-3210. They will address any issues you might be facing, such as login problems, forgotten passwords, or locked accounts.
Additionally, the American Heritage Bank website provides a comprehensive FAQ section dedicated to answering common questions about their online and mobile services. You can find this FAQ section at Personal Online/Mobile Services FAQs. It covers topics like AHB Online Banking, troubleshooting login issues, and information regarding mobile banking.
5. In-Person Assistance
If you prefer to talk to a customer service representative in-person, you can visit one of the American Heritage Bank branches near you. Their friendly staff will be happy to assist you with any queries or concerns you may have. To find the nearest branch location, visit the American Heritage Bank Branch Locator on their official website.
6. Contact via Email or Text Chat
To communicate with American Heritage Bank via email, you can send your questions or requests for assistance to [email protected].
For quick and basic non-account-specific questions on the go, you can also engage in a text chat. Simply text your queries to 264328, and a customer service representative will provide the necessary guidance.
Conclusion
American Heritage Bank values its customers and strives to provide efficient and reliable customer service. They offer various channels to connect with their customer service team, including phone support, in-person assistance, online support, and email communication. By utilizing the above methods, you can easily reach out to American Heritage Bank's customer service for any questions, concerns, or assistance you may require.