How to Contact Affinity Bank Customer Service

Affinity Bank provides a variety of banking solutions. If you are a customer and need assistance, there are several options to contact their customer service team.

Contacting Affinity Bank Customer Service

Phone Support

To reach Affinity Bank's customer service, call 678-742-9990. A knowledgeable representative will assist you with your inquiries. Customer service is available Monday through Friday from 9:00 am to 6:00 pm Eastern Time.

Email Support

For written communication, you can email Affinity Bank at customerservice@myaffinitybank.com. The team will review your email and respond promptly.

Online Contact Form

Affinity Bank offers an online contact form for customer inquiries. Visit the Contact Us page on their website and fill out the required fields. A customer service representative will respond as soon as possible.

Visit a Branch

For in-person assistance, visit an Affinity Bank branch. Use the branch locator feature on their website to find the nearest location. Go to the Branch Locator page and enter your zip code or city to find the closest branch.

Frequently Asked Questions (FAQs)

Check the Frequently Asked Questions (FAQs) section on the Affinity Bank website before contacting customer service. The Help Center contains answers to common questions about accounts, cards, and digital banking.

When contacting customer service, have your account information or relevant documents ready. This will help the representative assist you efficiently.