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How to Contact Century Bank of Kentucky

Century Bank of Kentucky is a trusted financial institution that prioritizes customer service. If you need to reach out for any reason, there are several options available. You can visit a branch, make a phone call, or use online services.

Written by

Jessy Chan

Published onSeptember 19, 2024

RSS Blog

How to Contact Century Bank of Kentucky

Contact Information

Website: Visit Century Bank of Kentucky's website for details about their services and products.
Phone: To speak directly with a customer service representative, call (502) 859-5111. The staff is ready to assist with any inquiries.
Email: For email communication, Century Bank of Kentucky provides a secure email service. Go to their Contact Us page and fill out the contact form to keep your information confidential.
Visit a Branch: You can receive face-to-face assistance at one of their branch locations. The head office branch is located at 201 W Woodford St, Lawrenceburg, KY 40342. The lobby hours are Monday to Thursday from 8:30 am to 4:00 pm and Friday from 8:30 am to 5:00 pm. The branch is closed on Saturdays.

Additional Services and Support

Century Bank of Kentucky provides a variety of services for customer convenience:

Banking by Phone: For quick access to your accounts, use the Bank by Phone service by calling 1 (877) 965-1118. Follow the prompts to manage your account.
Online Banking: You can manage your accounts at home with the Online Banking service. This platform allows you to view balances, transfer funds, pay bills, and more, all in a secure environment.
Mobile Banking: Access your banking on the go with the Mobile Banking app available on iOS and Android. Manage your accounts, deposit checks, transfer funds, and pay bills anytime, anywhere.
Text Banking: Enroll in Text Banking to receive alerts about account activity. Set up notifications for balances, deposits, withdrawals, and more to stay informed.
Lost or Stolen Debit Card: If your debit card is lost or stolen, report it immediately by calling (502) 859-5111. Staff are available to block your card and assist in arranging a replacement.

Protecting Your Information and Security

Century Bank of Kentucky is focused on securing your personal and financial information. Here are some security tips:

Add phone numbers to the Do Not Call Registry: To reduce telemarketing calls, register your numbers at donotcall.gov or call 1-888-382-1222.
Regularly monitor your accounts: Keep track of your account activity by reviewing statements and transactions. Report any suspicious activity to the bank right away.
Exercise caution online: Stay alert for phishing attempts and ensure you use secure, reputable websites for online banking.

Century Bank of Kentucky is committed to exceptional customer service. Whether you have questions about services or need assistance, the bank offers various ways to connect with their knowledgeable staff.

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