Earthbound Trading Company Return Policy
Earthbound Trading Company is a popular retail store that offers a wide variety of unique and eclectic products. From home decor to clothing to gifts, Earthbound Trading Company has something for everyone. However, sometimes returns are necessary, and it's important to know what their return policy entails.
Return Policy Overview
Earthbound Trading Company has a straightforward return policy that allows customers to return or exchange items within 30 days of purchase. To be eligible for a return, the item must be unused, in its original condition, and accompanied by a receipt or proof of purchase. This policy applies to both in-store and online purchases.
It's important to note that certain items are non-returnable. These include perishable goods, swimwear, lingerie, earrings, and personal care items for hygienic reasons. Additionally, any items marked as "final sale" or purchased using a promotional code are non-returnable.
Online Returns
If you made a purchase through Earthbound Trading Company's website and need to return an item, the process is relatively simple. You have two options: returning items in-store or by mail.
In-Store Returns
If you prefer returning an item in-store, you can visit any Earthbound Trading Company location with your original receipt or proof of purchase. The store associate will inspect the item and process your return or exchange accordingly.
Mail Returns
To make a return by mail, you need to contact Earthbound Trading Company's customer service first. They will provide you with a Return Authorization (RA) number, which is necessary for the return process. You can reach out to Earthbound Trading Company's customer service by phone at 1-877-320-7427 or by email at [email protected].
Once you have the RA number, you should securely package the item and include your original receipt or proof of purchase. Earthbound Trading Company recommends using a trackable shipping service to ensure the safe delivery of your return. After receiving the returned item, Earthbound Trading Company will process the refund or exchange.
Holiday Return Policy
During the holiday season, Earthbound Trading Company offers an extended return period. Any purchases made between November 1st and December 24th can be returned or exchanged until January 15th of the following year. This extended return policy provides customers with peace of mind when shopping for gifts during the holiday season.
Contacting Customer Service
If you have any questions or concerns regarding Earthbound Trading Company's return policy or need assistance with a return, you can contact their customer service. Their phone number is 1-877-320-7427, and their email address is [email protected]. The customer service team is available to assist you during regular business hours.
Conclusion
Earthbound Trading Company has a clear and fair return policy, allowing customers to return or exchange items within 30 days of purchase. They also offer an extended return period during the holiday season. Whether you choose to return items in-store or through the mail, their customer service team is available to guide you through the process. For more information, including online shopping and store locations, visit their website at earthboundtrading.com.
