Charming Charlie's Return Policy

Charming Charlie is a popular fashion accessories retailer known for its vibrant and stylish products. Understanding their return policy is important for a smooth shopping experience.

Return Eligibility and Timeframe

Charming Charlie accepts returns for most items within 30 days of the purchase date. To qualify for a refund or exchange, items must be in original condition, unused, and include original tags and packaging.

In-Store Returns

Charming Charlie allows in-store returns for online purchases. To return an item in-store, bring it along with the original invoice to any Charming Charlie retail location. The staff will assist you with the return and any necessary refund or exchange.

Online Returns

Returning items purchased online is straightforward. Visit the Charming Charlie website and log into your account. Go to the order history section and select the items you wish to return. Follow the instructions to generate a return label and complete the return process.

Return Shipping

Charming Charlie provides customers with two return shipping options:

• Use the provided return label included in the original package. Attach it to a securely sealed return package and drop it off at any authorized shipping carrier location. Keep a copy of the tracking number for reference.
• Use your own preferred shipping method. In this case, you will be responsible for the return shipping cost. It is advisable to choose a shipping method that offers tracking, as Charming Charlie is not responsible for lost returned items.

Refund Process

Once Charming Charlie receives your returned item, they will process the refund through your original payment method. The refund should appear in your account within a reasonable timeframe, but it may take a few business days depending on your bank or credit card company.

Special Holiday Return Policy

During the holiday season, Charming Charlie often extends the return timeframe to provide more flexibility. Check their website or contact Charming Charlie's customer service for details on the holiday return policy.

Contacting Charming Charlie

For questions or assistance regarding their return policy, you can contact Charming Charlie's customer service team. Reach them via email at [email protected] or by phone at 1-888-675-2275 during business hours.

To ensure a smooth return experience, follow all guidelines provided by Charming Charlie.