Boscov's Department Store Return Policy: Hassle-Free Returns and Extended Holiday Returns
Boscov's Department Store is well known for its wide range of products and exceptional customer service. In line with their commitment to customer satisfaction, the store has implemented a hassle-free return policy that ensures a seamless shopping experience for its customers. Additionally, Boscov's also offers extended holiday returns to accommodate the gifting season.
Hassle-Free Returns
Boscov's Department Store understands that sometimes products may not meet your expectations or might need to be returned due to various reasons. To make the return process easy and convenient, they have established a hassle-free return policy. Here are the key points to note:
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Time Period for Returns: Boscov's accepts returns within 90 days from the original date of purchase. This allows customers an ample amount of time to assess the product and decide if they would like to keep it or return it.
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Original Condition: To be eligible for a return, the product must be in its original condition, including all tags, packaging, and accessories. Items that have been used, damaged, altered, or are missing any components may not qualify for a return.
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Proof of Purchase: A valid proof of purchase is required for all returns. This can be in the form of a receipt, invoice, or order confirmation. If you don't have the original receipt, Boscov's may be able to assist you in finding the purchase details using alternative methods.
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Refund Options: Boscov's offers refunds in the original payment method. If you made the purchase using a credit card, the refund will be issued back to the original credit card. For cash purchases, refunds will be provided in cash. Online purchases made with gift cards will be refunded in the form of a merchandise credit.
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Exclusions: Certain products are non-returnable at Boscov's, including but not limited to clearance, intimate apparel, swimwear, and personalized items. It's advisable to check the specific return restrictions for each category before making a purchase.
Extended Holiday Returns
During the holiday season, Boscov's understands that gift shopping can be a tricky task. To alleviate any concerns of returns or exchanges, the store offers extended holiday returns. This allows customers to purchase gifts with confidence, knowing that recipients can return or exchange items if necessary. Here are the details of Boscov's extended holiday return policy:
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Time Period for Extended Returns: Boscov's extends its return period for holiday purchases. Items purchased between November 1st and December 24th can be returned or exchanged until January 31st of the following year. This generous timeframe provides customers with peace of mind during the busy holiday season.
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Same Return Requirements Apply: The same return requirements mentioned above apply to extended holiday returns. This includes returning the item in its original condition, providing proof of purchase, and adhering to any category-specific return exclusions.
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Gift Receipts: If you are purchasing a gift and would like the recipient to have the option to return or exchange it, it's advisable to request a gift receipt. A gift receipt omits the price details and can be included with the gift. The recipient can then present the gift receipt during the return process to receive store credit or an exchange.
Conclusion
Boscov's Department Store prioritizes customer satisfaction and aims to provide a hassle-free shopping experience. Their generous return policy, valid for 90 days from the original date of purchase, allows customers to return products that don't meet their expectations. Additionally, the extended holiday return policy, running from November 1st to December 24th, provides customers with an extended timeframe for returning or exchanging gifts. With Boscov's commitment to customer-centric policies, shopping at their department store becomes even more enjoyable and worry-free.
