Return Policy of Board & Brush Creative Studio
Board & Brush Creative Studio is a popular destination for art enthusiasts who want to tap into their creativity and create handcrafted wooden signs. However, sometimes the items we purchase may not meet our expectations or requirements. In such cases, understanding the return policy of Board & Brush Creative Studio becomes essential. In this article, we will delve into the details of their return policy and any special considerations during the holiday season.
Regular Return Policy
Board & Brush Creative Studio strives to ensure customer satisfaction with every purchase. If you are not fully happy with the item you have received, they provide a generous return policy that allows you to request a refund or exchange within 30 days of the original purchase date.
To be eligible for a return or exchange, the item must be unused, in its original condition, and accompanied by the original receipt or proof of purchase. It is important to note that personalized or custom-made items may not be eligible for returns unless there is a defect or error in the product.
Once your return or exchange is approved, Board & Brush Creative Studio will process your request in a timely manner. Refunds will be issued through the original payment method, while exchanges will be subject to product availability. If the item you wish to exchange is out of stock, the customer service team will work with you to find a suitable alternative.
Holiday Return Policy
During the holiday season, Board & Brush Creative Studio understands that gift purchases may need to be returned or exchanged. To accommodate this, they offer an extended return period. If your purchase falls within the holiday season, which typically begins in late November and extends until early January, the 30-day timeline will be extended.
To take advantage of the holiday return policy, all other return requirements and conditions mentioned in the regular return policy still apply. It is always a good idea to contact customer service to verify the specific dates and any additional instructions for holiday returns.
For more information about Board & Brush Creative Studio and their services, you can visit their official website at boardandbrushfranchising.com.
Whether you need to return or exchange a purchased item from Board & Brush Creative Studio, their customer-friendly return policy ensures a smooth and hassle-free experience. By following their guidelines and contacting customer service for assistance, you can find a satisfactory resolution to ensure your utmost satisfaction with your purchase.