Bluestem Brands Return Policy: Hassle-Free Returns for a Convenient Shopping Experience
Bluestem Brands is an online retailer that offers a wide range of products including clothing, accessories, home decor, and electronics. The company values customer satisfaction and aims to provide a great shopping experience. They have a customer-friendly return policy that ensures a smooth process for shoppers.
Simple and Straightforward Returns
What should you do if a product does not meet your expectations? Bluestem Brands offers a simple return process. If you are unsatisfied with your purchase, you can return the item within a specified timeframe for a refund or exchange. The company strives to make returns as convenient as possible.
Return Eligibility
What items can you return? To be eligible for a return, the item must be in its original condition, unused, and have all original tags and packaging intact. You need proof of purchase, which can be a receipt or order confirmation email. Please note that some products, like intimate apparel, beauty products, and perishable items, may not be eligible for return due to hygiene or safety concerns.
Standard Return Process
How do you initiate a return? Follow these steps:
- Contact Bluestem Brands customer service. You can find their contact information on the Contact or Customer Service page.
- Provide necessary details, including your order number, item(s) you wish to return, and the reason for the return.
- The customer service representative will guide you through the return process and provide further instructions.
- Pack the item securely, including all original accessories, tags, and packaging.
- Attach the provided return label, if applicable, to the outside of the package.
- Ship the package using a carrier of your choice. Using a trackable shipping method is advisable.
- Once Bluestem Brands receives the returned item, they will inspect it to ensure it meets return eligibility criteria.
- If approved, you will receive a refund to your original payment method or store credit, based on your preference.
Holiday Return Policy
What happens during the holiday season? Bluestem Brands offers a special holiday return policy to provide more flexibility for gift purchases. If you made a purchase during the designated holiday shopping period, you may have extended time for returns or exchanges. Exact dates and details of this policy can be found on the Bluestem Brands website during the holiday season.
