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Arhaus Return Policy: Hassle-Free Returns for a Better Shopping Experience

Returns are an integral part of any shopping experience, and Arhaus understands the importance of customer satisfaction. Recognized for their high-quality furniture and home decor, Arhaus provides a straightforward and customer-friendly return policy that ensures a hassle-free process. Whether you're returning a piece that didn't quite match your expectations or need assistance with a damaged item, Arhaus is committed to making the return process as seamless as possible.

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Published onNovember 01, 2023

Arhaus Return Policy: Hassle-Free Returns for a Better Shopping Experience

Returns are an integral part of any shopping experience, and Arhaus understands the importance of customer satisfaction. Recognized for their high-quality furniture and home decor, Arhaus provides a straightforward and customer-friendly return policy that ensures a hassle-free process. Whether you're returning a piece that didn't quite match your expectations or need assistance with a damaged item, Arhaus is committed to making the return process as seamless as possible.

Visit Arhaus Website

Generous Return Window

Arhaus provides customers with a generous 30-day return window. This timeframe allows ample opportunity for customers to thoroughly inspect their purchase and decide if it meets their needs and expectations. For holiday purchases, Arhaus also offers special considerations, so you can rest assured that holiday gift-giving is made easy.

Online Returns Made Easy

Arhaus makes returning items purchased online a breeze. If you find yourself unsatisfied with a product you purchased, simply follow these steps:

  1. Contact Arhaus' customer service team via one of the following methods:
  2. Provide them with your order number and a detailed description of the item(s) you wish to return.
  3. Arhaus' customer service team will guide you through the return process and provide instructions on how to ship the item(s) back.

It's important to note that for large, oversized items such as furniture, Arhaus will arrange for pick-up directly from your home. This convenient service eliminates the need for customers to bear the burden of repackaging and arranging return shipping.

In-Store Returns

If you prefer a more personal touch or have an Arhaus store nearby, you also have the option to return your online purchase in-store. Simply bring your order details or receipt, along with the item(s) you wish to return, to any Arhaus location, and their helpful staff will facilitate the return process.

Conditions for Returning Items

To ensure a smooth return experience, it's essential to adhere to Arhaus' return policy conditions. Here are a few guidelines to keep in mind:

  • Items must be returned within 30 days of purchase.
  • Items should be in their original condition along with the original packaging.
  • Proof of purchase, such as an order confirmation or receipt, is required for a return.
  • Certain items, such as custom-made or personalized products, may not be eligible for return. However, Arhaus' customer service team will provide specific guidance based on your purchase.

Refunds and Exchanges

Once Arhaus receives the returned item(s) and verifies their condition, a refund will be issued to the original payment method used during purchase. The refund will include the cost of the item(s) as well as any applicable taxes. Arhaus aims to process refunds promptly, but it may take several business days for the refund to reflect in your account, depending on your financial institution.

If you wish to exchange an item for a different color, size, or product altogether, simply reach out to Arhaus' customer service team. They will be more than happy to assist you in finding the perfect alternative.

Customer Satisfaction at the Core

Arhaus places a strong emphasis on customer satisfaction, and their return policy is a testament to that commitment. Providing a generous return window and facilitating various return options, Arhaus strives to ensure that every customer is fully content with their purchase.

In addition to their customer-friendly return policy, Arhaus offers exceptional customer service throughout the shopping experience. From pre-purchase inquiries to post-purchase assistance, their dedicated team is readily available to address any concerns or questions you may have.

So, shop with confidence at Arhaus, knowing that if you encounter any hiccups along the way, their team is just a call or email away.

Contact Arhaus Customer Service or Call: 1-800-235-2233

Visit Arhaus Website for more information, browse their exquisite collection, and embark on a journey of transforming your home into a sanctuary of beauty and comfort.

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