The Return Policy of American Signature Furniture

American Signature Furniture is a well-known furniture retailer that offers a variety of stylish and affordable home furnishings. They have a clear return policy to assist customers who may need to return items.

Returning In-Store Purchases

If you purchased an item from an American Signature Furniture store, you can return or exchange it within 7 days of the original purchase date. The item should be in its original condition with all packaging and the receipt.

To start the return process, take the merchandise to the store. The customer service staff will inspect the item to confirm its eligibility for a return or exchange. If eligible, you can receive a full refund to your original payment method or exchange it for another product. Note that cash refunds are not provided for in-store returns; refunds are given as a check or gift card.

Returning Online Purchases

For items purchased online, you have 14 days to return them from the delivery date. To initiate a return, contact American Signature Furniture's customer service by phone.

After you reach out, customer service will give you a Return Merchandise Authorization (RMA) number and guide you through the return process. You must ship the item back to the designated return address in its original condition with the RMA number and receipt. Customers are responsible for the return shipping costs for online purchases. Refunds may take up to 30 days to process after the item is received.

Special Holiday Return Policy

During the holiday season, American Signature Furniture often has a special return policy that extends the return window for gifts purchased during this time until early January.

For the most accurate information on the holiday return policy, contact customer service for updates and specific details.

Helpful Customer Service Contacts

If you have questions about the return policy, customer service is available to help:

Phone number: 1-888-751-8552
Email: customerservice@americansignaturefurniture.com

Be sure to provide your order details, including the order number and the item you want to return, for quicker assistance.

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