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Air France Lost Baggage Policy

Losing your baggage while traveling can be frustrating. If you are flying with Air France, their Lost Baggage policy is designed to help you recover your belongings quickly.

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Published onAugust 29, 2024
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Air France Lost Baggage Policy

Losing your baggage while traveling can be frustrating. If you are flying with Air France, their Lost Baggage policy is designed to help you recover your belongings quickly.

Air France Lost Baggage Policy

If your luggage is missing after a flight with Air France, follow these steps to ensure a smooth resolution:

  1. Report the Incident: As soon as you discover that your baggage is lost, report it to an Air France baggage service agent at the airport. They will help you initiate a search for your luggage.
  2. File a Property Irregularity Report (PIR): Complete a PIR with the baggage service agent. This report includes vital information about your luggage and assists in the search process. Provide accurate and detailed descriptions of your bags and their contents.
  3. Check Baggage Receipts: Keep your baggage receipt safe. It contains a unique reference number that will help track your luggage. This number is essential when communicating with Air France about your lost baggage.
  4. Stay Informed: Air France will give you a file reference number to track the progress of your baggage search online. Check for updates regularly.
  5. Contact Air France Customer Service: If you haven’t received any updates within 48 hours, contact Air France [customer service](https://www.airfrance.com). They can provide further assistance and potentially expedite the search.

How to Contact Air France for Lost Luggage?

Contacting Air France about lost luggage is crucial for a quick resolution. Here are a couple of ways to reach their customer service:

  • Phone: Call Air France's dedicated helpline for baggage inquiries. Their toll-free number is on their website, and a representative can help you with recovering your lost baggage.
  • Social Media: Reach out to Air France on their social media platforms. While this may not directly resolve your issue, it can serve as an additional communication channel.

To navigate the Air France lost baggage process, here are some helpful links:

  • Air France Lost & Found: This page provides information on how to contact Air France regarding lost baggage.
  • Track a Delayed Bag: Use this link to track your baggage search by entering your file reference number and last name.

Air France makes every effort to locate lost baggage and return it. If your luggage remains unrecoverable, Air France has a reimbursement policy available on their website.

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