What Makes Aerie's Return Policy Stand Out?
Aerie is known for its popular range of intimates, activewear, and swimwear. Beyond their products, they offer a customer-friendly return policy that earns high praise.
Why Do Customers Love It?
- Simplicity and Fairness: Aerie's return policy is simple and fair, boosting customer confidence.
- No-Questions-Asked: If you're not satisfied, returning is straightforward.
- Condition Flexibility: Items can be returned even if opened, assembled, or worn, as long as they are suitable for donation or recycling.
Generous Timeframe
- Extended Return Window: Customers have ample time to decide if their purchase is right.
Handling Defective Products
- Customer Trust: Defective products can be returned easily, maintaining customer trust.
Hassle-Free Process
- Easy Returns: Return or exchange at any Aerie store.
- Mail Returns: Prepaid return labels are usually available for mail returns.
Online Shopping Support
- Alleviating Apprehension: The online return process is designed to alleviate concerns about ordering the wrong size or style.
Trust and Values
Aerie’s return policy builds on trust, recognizing that happy customers are repeat customers. It aligns with their values of body positivity and inclusivity.
