How to Contact 99 Cents Only Stores Customer Service and What Is Their Return Policy?

Have you made a purchase at 99 Cents Only Stores and have questions about returns or need assistance? This article provides clear steps to contact their customer service and details their return policy.

Contacting 99 Cents Only Stores Customer Service

1. Phone Support

The quickest way to reach customer service is by phone. Call 99 Cents Only Stores at 1-888-582-5999. Representatives are available from Monday to Friday, 8:00 am to 5:00 pm PT.

2. Email Support

For written inquiries, email [email protected]. Include as much information as possible to help speed up their response.

3. Online Contact Form

Use the online contact form on their official website. Navigate to the "Contact Us" section, fill out the required details, and submit the form.

4. Other Contact Options

You can also reach out through their online platforms. They typically respond to direct messages or comments.

99 Cents Only Stores' Return Policy

General Return Guidelines

Customers can return items within 30 days of purchase if they are damaged, faulty, or not as described. Some conditions apply.

Proof of Purchase

To process a return, you need to provide proof of purchase, such as a valid receipt or order confirmation.

Refund Method

If the return is approved, refunds will be issued in the original form of payment. Cash refunds may not be given for all purchases, and you may receive store credit or a merchandise exchange instead.

Non-Returnable Items

Certain items cannot be returned, including perishable goods like food, beverages, and toiletries due to health regulations. Check product labeling for details.

Return Process

To initiate a return, visit your nearest 99 Cents Only Stores location or contact customer service for further guidance. They will provide instructions on how to proceed with the return.