5.11 Tactical Return Policy: Hassle-Free Returns for Customer Satisfaction
5.11 Tactical is a renowned brand specializing in high-quality tactical gear and apparel for law enforcement professionals, military personnel, and outdoor enthusiasts. They offer a hassle-free return policy to ensure customer satisfaction.
Return Policy Overview
Customers have a 30-day return window from the date of purchase. Products must be in new, unused condition, including all original packaging, tags, and accessories.
The Return Process
Follow these steps for a hassle-free return:
- Contact Customer Service: Reach out to 5.11 Tactical's customer service team via the "Contact Us" section on their website.
- Provide Order Details: Furnish your order number and product name.
- Note the Condition: Ensure the product meets return criteria—new, unused, and in original packaging.
- Choose a Return Method: Customer service will guide you on the return method.
- Pack and Ship the Return: Safely package the product and use the provided return label or a trusted courier service.
- Tracking and Confirmation: Monitor your return shipment and await confirmation and refund processing.
Holiday Return Policy
Gifts purchased from October 1st to December 31st can be returned until January 31st of the following year.
Contacting Customer Service
For questions or concerns about returns, contact 5.11 Tactical:
- Website: Visit the official 5.11 Tactical website for their customer service email address.
- Phone: Call +1 (866) 451-1726.
5.11 Tactical is committed to customer satisfaction with their straightforward return process.
