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Automated Customer Service: Support Your Customers without Human Interventions
Automated customer service is a technology-driven customer service service that enables customers to resolve their issues and access assistance without interacting with human customer service agents. In short, automated customer service allows your customers fix issues without talking to people. It's like a helpful robot service that's there all the time, day and night. Automated customer service helps businesses serve lots of customers without spending too much money.
Written byJunjie Shi
Published onOctober 27, 2023