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Transforming Customer Service Teams into Angels for Your "Gods"
In the dynamic landscape of modern business, an ancient proverb resonates profoundly: The customer is god. This isn't mere rhetoric; it's a foundational truth that has weathered the test of time and technology. Customers, with their power to sanctify or exile businesses through their patronage and referrals, truly can elevate or obliterate a brand. Recognizing this divine status, businesses must respond by transforming their customer service teams into nothing short of angels, guardians of the customer experience. Here's why this celestial service is critical to the success of any business.
Written byNicole Davids
Published onOctober 23, 2023