Subscribe to learn about new Handle Chatbot features, the latest in AI technology, solutions, and updates.
In a rapidly changing world where technology is constantly reshaping industries, the computer software sector stands as a beacon of innovation. Every day brings new possibilities and pushes the boundaries of what we can achieve. At Handle, we're driven by a bold mission: to transform customer interactions through our people-centric chatbot solutions. We envision a future defined by effortless integration, turbocharged efficiency, and unmatched performance.
The International Rescue Committee (IRC) is a global humanitarian organization that is dedicated to helping people affected by conflict and disaster. One of their key focuses is providing assistance to Afghan refugees, who have been forced to flee their homes due to the ongoing conflict in Afghanistan. The IRC plays a crucial role in supporting these refugees and helping them on their path to safety and resettlement.
Customers expect tailored experiences that meet their individual needs and preferences. However, delivering personalized service at scale can be a daunting task for businesses. This is where a unified customer view comes into play. By harnessing the power of data and technology, businesses can unlock personalized service at scale, providing exceptional customer experiences. In this blog, we will explore the concept of a unified customer view and its significance in delivering personalized service. We will also discuss how Zendesk, a leading customer service platform, enables businesses to achieve this goal.
A conversational interface, also known as a conversational user interface (CUI), is a type of user interface that enables users to interact with software in a more natural and conversational manner. Instead of relying on traditional graphical user interfaces (GUIs) or text-based interfaces, conversational interfaces emulate human conversations, allowing users to communicate with computers using voice or text.
Brand advocacy is a powerful marketing strategy that focuses on turning satisfied customers into loyal advocates who promote and recommend a brand to others. It involves creating a positive customer experience, building strong relationships, and encouraging customers to actively promote and refer the brand to their network. In this article, we will explore the concept of brand advocacy and discuss eight effective strategies to boost referrals.
Artificial Intelligence (AI) has revolutionized many industries, and customer experience is no exception. In recent years, AI has emerged as a powerful tool for businesses to enhance their customer service and create more empathetic interactions. By leveraging AI technology, companies can better understand customer needs, provide personalized solutions, and ultimately improve overall customer satisfaction.
Customer service is an essential aspect of any business. It is the frontline of interaction between a company and its customers. The way customer service representatives communicate with customers can significantly impact the overall customer experience. By using the right phrases, customer service professionals can create a positive experience for customers and build long-lasting relationships. However, there are also phrases that should be avoided as they can be detrimental to the customer experience. In this blog post, we will discuss 29 customer service phrases for a positive experience and highlight 12 phrases that should be avoided.
Customer service agents play a crucial role in ensuring customer satisfaction and maintaining positive relationships between businesses and their clients. They serve as the primary point of contact for customers, addressing inquiries, resolving issues, and providing support. As with any profession, salary is an important consideration for individuals considering a career as a customer service agent. In this blog post, we will explore the average salary of customer service agents in the United States, based on the information available from various sources.
Resilient teams are better equipped to adapt to challenges and navigate through uncertainties, ultimately leading to improved performance and success. In this blog, we will explore four employee experience strategies that can help organizations build more resilient teams. We will draw insights from various articles and research findings to support these strategies.
The EU-US Data Privacy Framework has been a topic of discussion and debate in recent years. With the increasing importance of data protection and privacy, it has become essential for countries to establish frameworks that ensure the adequate level of protection for personal data transferred between them. In this blog post, we will explore the EU-US Data Privacy Framework and the adequacy decision taken by the European Commission.
Artificial intelligence (AI) has revolutionized various industries, and one of its most promising applications is generative AI. This cutting-edge technology has the potential to transform how companies operate, engage with customers, and drive innovation. In this blog post, we will explore why every company needs to be thinking about generative AI and the potential benefits it can bring.
+1 646-397-7588
